Monday, June 19, 2017

Hard Work vs. Smart Work

We are living in a digital age where we are overloaded with information and this is a good thing as well as a bad thing. Good thing because we are able to get information at a click of a button thus saving precious time and bad because we have become too dependent on technology.

Hard work is passé. Smart work is the new buzzword. Smart work does not mean shirking or taking shortcuts instead it entails using intelligence, cooperation and interpersonal expertise to create the right kind of synergy to get the work done before time without compromising on quality.

Smart Work has the following Characteristics:

1. Synergy

Synergy means one and one become eleven. It means taking the intelligence from all possible sources to maximize the team’s effectiveness and efficiency. In synergy all are equal. All can contribute not barring positions.

2. Creativity

Creativity is critical in this innovation driven world. Creativity and Innovation are appreciated in every work environment. Creativity brings in new opportunities and avenues thus creating a dynamic vibrant work environment

3. Resoursefulness

You have to be open to all sources of information, be it office gossip or the hot new news. Information is critical to resourcefulness. One has to be innovative and develop the ability to think on your feet.

4. Spontienity

Corporates are creating dynamic and creative work environment so that people are driven towards creativity and innovation.Spontanity brings in new thinking and new possibilities.
You do not need to toil your life away searching for and seeking success. If you use the above mentioned techniques you can be smart and easily sail through life and actualize your goals.

Siddharth Anand
Faculty, INLEAD

What Is Professionalism?

Someone brilliantly put it “When in Rome, do as the Romans Do”. This old and wise saying is as relevant in today’s corporate world as ever. When you are working in the corporate world you need to look the part. You are representing the company and the company’s image depends on your behavior and demeanor.

It is a great responsibility to represent a company and you need to ensure that you do your best and look the best too.

Professionalism includes:

1. Looking the Part:

A well ironed white shirt with a red tie and a black suit just fits the bill. Be sure that your clothes are well ironed and fit you well. Wearing a tie is not compulsory but adds to your demeanor and enhances your brand image. Shoes should be polished and should be black or brown. Hair should be neat and it important to be clean shaved. Over all you should appear to be pleasing to the eyes.

2. Maintaining Protocol: 

You should be careful not to cross boundaries or overstep authority. If you do this you might seem to be over ambitious and rebellious, both of which are tags you would rather not have. Give respect and you will get respect. Always follow the right protocol when suggesting improvements or escalating issues. This will earn you respect and the comrade of your co-workers and seniors

3. Character & Integrity:

 Some believe that Character is passé ,but is as far from truth as you can get. Character is critical to success. Virtues like Honesty, Sincerity and loyalty are still greatly valued. You also need to work on your image making the right moves at the right time at the same time not compromising on integrity.

4. Competence:

You should be a Smart Worker rather than being a hard worker. Because we are short on time trying to burn the candle from both ends, so to make the best of one’s time and efforts it is important to be efficient and effective.

Siddharth Anand
Faculty, INLEAD

Monday, June 12, 2017

Food Trends

People earlier people had reservation in leaving their native country to settle down in a different place, while, the fear was about cultural diversity, one of the main concerns was also about food…habits, taste, diet restrictions and beliefs. Well, globalization to a large extent took care of that aspect.

A vegetarian today can find comfort in USA, as how a Korean can find his food in India. Of course exceptions are there, the Chinese food that we eat in India is exclusively available here, even Chinese do not have in China. People now are becoming Vegans, now that’s a new trend that we are talking about. Restaurants are finding ways to feed their guest beet green, seaweed and kale which is one of the most popular greens. Vegetarian comfort foods are on the rise with vegetable alternatives to pizza and pasta. Restaurants are turning experimental with replacing traditional plate set-ups with bowls and butcher to table. Insta food is a rage which is mostly dominated by the millennials. 

Here are few other trends that are gaining popularity around the world:

• Vegetarianism continues to be celebrated as a choice rather than a compulsion.

• Animal proteins and rich accompaniments will make way for vegetables. It was also mentioned in a survey done by Pintrest that the most searched word was veggies as compared to lasagna or pizza. The chances of vegetarian being the comfort food is more possible in the months to come. People now are opting for vegetable crust as compared to the original and are replacing pasta and rice with mashed cauliflower

• Another trend that’s becoming a fad is contrary to the previous trend mentioned is that of peoples love for “butcher – to – table”, mostly served in fine dine restaurants where the guest can be a witness to the entire preparation whether it’s a grill or a rare done steak to charcuterie.

• Breakfast gets a makeover at few hotels where the traditional breakfast gets replaced by more aggressive and crunchier items like fried chicken, stuffed Indian breads, spiced sandwiches and chimichurri. Popularly they are referred to as BRUNCHFAST.

• Greens…greens and more greens. Spinach and Kale was considered to be the powerhouse in this category. Chefs are considering alternatives to this, it’s now being replaced with equally healthy alternatives’ like beet greens, turnip greens, mustard greens and carrot tops. 

• Zero waste is what any food serving establishments focusses on. Restaurants are aiming to drastically reduce the waste.

• Food apps continue to dominate, where it gives options to users where to eat and what to eat.

• Indian grains will get a lot of mention on the food menu across restaurants and also kitchens would stress on un processed and preservative free food.

Ms. Bindu Menon
Sr. Faculty, INLEAD 

Emotional Intelligence in the Workplace

Dale Carnegie once said, that when dealing with people always remember you are dealing with creatures of emotion not creatures of logic. People are emotional. They have feelings and they respond to emotional stimuli.

Unfortunately, people have starting manipulating emotions for their own vested interests this has given a bad name to emotions. Emotions are meant to create positivity and synergy. Emotions are meant to create cooperation and inspire contribution.

Emotional intelligence includes:

1. Sensitivity

Humans have emotions. They are sensitive. We need to be sensitive to people’s emotions and create positivity. If you complement someone or say something positive the personal will remember it always. As someone rightly said people will forget what you said but they will never forget how you make them feel.

2. Responsiveness

We react. Response means having the freedom to choose from your emotions and actions. Many a times we get angry or enraged and that just shows that we are not in control of our thoughts and emotions. We need to take the reins of our mind in our own hands. Only then will we be able to respond and create a positive work environment.

3. Positivity

We should work towards creating a positive work environment. We can all contribute greatly towards spreading emotional wellness and positivity by giving complements, smiling, greeting, contributing and cooperating.

4. Emotional Deposits

Every time you say something nice to someone you create a deposit in the heart of the other person. If you make someone feel good he will always remember you. When you give complements people feel good and they will respond with positivity too.

5. A simple Smile

Smiling is simple but it is fantastic too. When you smile at someone you are sending the message that I accept you and I like you. You send the message that I am happy to see you. Smile and it will make all the difference.

We should use emotions to create positivity, cooperation and synergy. By using our emotional intelligence we will be able to succeed personally and professionally. We will become happy and content at the same time we will be able to contribute to our company’s growth and development.

Siddharth Anand

Faculty, INLEAD

Monday, June 5, 2017

A Centuries-old City with a Well Preserved Heritage

India’s capital is an enigmatic destination, blending modernity with history. It is the main business and political hub of the Country. With a perfect blend of modernity and ancient Indian culture, New Delhi has emerged as one of the most sought-after contemporary MICE destinations.

A Rs 260 billion master plan for a new convention Centre in Delhi has been approved by Indian Government. Land for the site of the new venue was earmarked by the government in Dwarka, south- west Delhi in March 2016.The Delhi Mumbai Industrial Corridor Development Corporation (DMICDC) has said that the major National infrastructure project would generate trade and industrial development through the MICE Industry and help economic growth.

There are many prominent reasons New Delhi is ahead of the rest of the cities of North India in terms of its business potential. It is the commercial hub of Northern India and has evolved into one of the fastest growing cities. It is one of the most financially developed cities of India, welcoming a constant flow of business tourists.

The city promises a world-class experience for planners at all levels by offering an array of venue options, such as big hotel chains like Hyatt, Taj, Oberoi's, Starwood, ITC Hotels; huge exhibition grounds like Pragati Maidan; and premier Convention Centers like Vigyan Bhavan and Habitat World at India Habitat Centre. These venues are famous for hosting conferences of international stature, joining the glamorous 5-star independent hotels like The Ashok, with seating capacity for 3,000 people.  Another one is -The Taj Palace hotel has nine conference halls rooms and provides conference facilities like broadband, wireless internet connectivity etc.

The Culinary excellence in Delhi’s legendary, upholding the heritage of recipes pf bygone era of royal banquets. It boats fine dining restaurants serving cuisines from many countries that also cater to Delhi’s significantly expatriate population.

Delhi’s the first major city to have its entire public transportation system run on green fuel. A well connected to the rest of the country via the National Highways. The various modes of public transportation include metro, buses, taxis, shuttle, and railways. The Indira Gandhi International Airport acts as the main gateway for domestic and international air passengers.

The charisma of the city lies in its heritage buildings and monuments like Red Fort, Jama Masjid, Qutab Minar, Old Fort, Humayun Tomb, as well as the colorful market places like Chandni Chowk, Connaught Place, and Dilli Haat. The exotic restaurants, bars and pubs, as well as the countless mega malls also add to the glamour of the city. The centuries old city has a well-preserved heritage that is juxtaposed with the modern city, with international hotel chains.

[Top Image: Lifeandtrendz]

Sakshi Vig
Faculty, INLEAD

A Newbie’s Look Into The Politics Of India

Quite often when we the student community get together, politics is the last point of discussion amongst us. Yet we do get involved when we hear of stone pelting in Kashmir, Donald Trump’s political gaffes, and of course when discussions veer towards the Chief Minister of Delhi, Arvind Kejriwal. So I did something, I did a little online research on what is the kind of political system India has. Go on read my initial few bytes.

Politics in India takes place within the framework of its constitution, because India is a federal parliamentary democratic republic, in which the President of India is the head of state and the Prime Minister of India is the head of the central government. India follows the dual polity system, i.e. a double government which consists of the central authority at the center and states at the periphery. The constitution defines the organization powers and limitations of both central and state governments, and it is well-recognized, rigid and considered supreme; i.e. laws of the nation must conform to it.

There is a provision for a bicameral legislature consisting of an Upper House, i.e. Rajya Sabha which represents the states of the Indian federation and a lower house i.e. Lok Sabha, which represents the people of India as a whole. The Indian constitution provides for an independent judiciary, which is headed by the Supreme Court. The court's mandate is to protect the constitution, to settle disputes between the central government and the states, to settle inter-state disputes, to nullify any central or state laws that go against the constitution, and to protect the fundamental rights of citizens, issuing writs for their enforcement in cases of violation.

Types of political parties
There are many types of political parties in India - National Party and Regional/State party. Every political party must bear a symbol and must be registered with the Election Commission of India. Symbols are used in Indian political system as an identity of political parties and so that illiterate people can also vote by recognizing symbols of party. Like Lotus is the symbol fo BJP, Hand that of Indian National Congress.
In the current amendment to the Symbols Order, the Commission, has infused the following four principles, which, in its view, should govern the polity in the country, situate as it is in its present state.

  1. Legislative presence is a must for recognition as a National or State party.
  2. For a National party, it must be the legislative presence in the Lok Sabha and for a State party, the legislative presence must be reflected in the State Assembly.
  3. In any election, a party can set up a candidate only from amongst its own members.
  4. Recognition should be given to a party only on the basis of its own performance in elections and not because it is a splinter group of some other recognized party. 
Rishabh Kothari
Student, INLEAD

Tuesday, May 30, 2017

Did Bieber live up to Belieber’s expectation?

After weeks of rigorous preparation from the organisers in Mumbai, the DY Patil Stadium finally played host to over 45,000 people who had come from all across the country to be a part of this memorable show. Bieber’s concert was a part of his Purpose World Tour. It was pitched as possibly the biggest live performance ever by an international artiste in India. Pop sensation; Justin Beiber ruled the hearts of his audience during his Purpose tour to India. The 23 year old singer performed at DY Patil Stadium, Mumbai. Beliebers from all over the country ensembled on the grounds of DY Patil Stadium to witness their favourite singer's live performance.

So did Justin Bieber's concert at the DY Patil Stadium in Mumbai on 10 May 2017, live up to the hype?

Let's talk a few best moments from his enthralling performance first.

·         Bieber greeted the crowd saying, "What a beautiful night for me as I am here in this beautiful country for the first time and you people are fav (favourite)"
·         Beiber's performance started with the acoustic versions of his recent hits, 'Col Water' and 'Lover Yourself'.
As beiber thought the beginning of 'Cold Water' sounded dull, he tuned his guitar again with an apology to the audience, explaining, his guitar was affected by the humidity. He started the song over.
·         Beiber managed to keep up the gig as high as possible. he reached out to his audience and one lucky female also got the chance to hold his scarf.
·         Beiber's crew managed to unfurl the Indian flag on stage without having an FIR filed against them. Of course, it's too soon to say this, as there's no telling when someone will get their heads to 'rectify' this oversight.
·         The 23-year old popstar surprised his fans by singing his massively popular single BABY. It made the audience go nostalgic when he took them back to his 12-year old self.
·         The singer welcomed the 100 underprivileged kids he gave free tickets to on to the stage. He hugged them and did some chat.
·         “No matter who you are, how old you are, you have a purpose. I just really love you guys,” Bieber tells his fans, winding down the show. The star walked off the stage, returned only at fans' insistence that he sing his hit 'Sorry'.
·         The popstar has promised to return to entertain Beliebers in India, yet again.

While the concert was fascinating there were also some Ugly moments of the Concert.

Let's talk about it, shall we?

·         The stage area at the DY Patil Stadium was packed with the frenzy beliebers, who had been waiting for their Beiber since pm that afternoon. Pop star was supposed to be on stage at 8 pm.
·         the melee reminded of nothing more than the crowded local trains of Mumbai. But at least the train offers the shelter from the sun; at the venue there was no respite from the scorching May heat of Mumbai.
·         The pop sensation lip-synced his way through most of his performance, that is, about 8 tracks out of 12, and didn;t ven show off his dance moved.
·         The bad organisation. Beliebers and non-beliebers looking for refreshments had to trek outside the stadium, queue at the stalls, and shell out a minimum of Rs. 100 for a liter-bottle of water, which was layer hiked to Rs. 200, then you had to finish it off in one go as you were not allowed to take the bottles inside the stadium, unlike the Coldplay concert in Mumbai which gave away water bottles for free of cost.
·         Really dirty bathrooms and no trash bins. This led to the floor littered with bottles.

·         The long trek home after the tiring concert night. Overpriced cabs, blocked roads were the fate of the crowd. The Uber booths promised by the organisers didn't function well. As for the cellphones, the network jammers ensured nobody could use them to call/book other cabs.

Sameer Choudhary and Diksha Sharma
Students, INLEAD

Monday, May 29, 2017

Battle of the Brains May'17

In order to make learning fun and give students a momentary break from their hectic schedules, every quarter INLEAD organises an inter-program Corporate Quiz Competition called Battle of the Brains.

The intra-college Quiz competition was recently held for students from across all departments, EMPR, INBM, INHM and HEAD and saw an enthusiastic participation from all the teams. Though all the teams battle out for the top position, but the winner is actually every participant that has put in their best efforts while competing with each other.

At INLEAD, we always encourage students to read more newspapers and keep themselves well-versed with the happenings in their respective industries and about the economy in general. The quiz competition is an effort in the same direction and acts as a wakeup call for each student to read more and to make themselves more aware.

The competition begins with a written prelim round, which is usually conducted about 3 days before the final event. Two top scorers from each program are selected to represent their program in the Quiz finals. The Prelims comprises a written quiz sheet which includes questions on abbreviations, taglines, etc. to sift out the top scorers and to create teams from amongst them.

This quarter, the finalists were the following:

Team 1: Afreen and Ruchika from EMPR, PCEM;
Team 2: Navneet and Rahul from INBM;
Team 3: Rishabh and Nishant (he backed out last moment); &
Team 4: Isha and Praveen

The Runners up was a very surprising Team 3 - Rishabh, who single handedly steered his team towards the finishing line. All alone, as his partner fell ill, he held the mantle very bravely.

The winners were Navneet and Rahul (Team 2) from INBM; who had luck in their favour, as all their guesses worked perfectly for them.

Monday, May 22, 2017

Work as Meditation

When we think of Meditation we visualize pictures of Himalayan yogis sitting on mountains with closed eyes. We associate terms like detachment and surrender to meditation. But the truth is meditation has nothing to do with a place or persona. Meditation has everything to do with you attitude and mindset. It is the way you look at things, the way you take things and how aware and alert you are.

Work can become meditation. When we deeply and totally engross ourselves in work, we lose our ego and embark on a journey of meditation.

Following are few tips on how to meditate in the workplace:

1. Detachment:

You need to detach yourself from your work. You need to do your work with totality without expectations. Detachment means you are not focused on the result and give your complete attention to the action .You don’t need to create an identity for yourself from your work instead you need to lose yourself in your work.

2. Egolessness:

If you are too involved in your self-image and ego you will not be able to give hundred percent to your work. You will be too bothered thinking about your physical and mental selves and will miss totality.

Egolessness means that you surrender to the vision of the organization and work for the common good of the organization

3. Contribution:

The more you give the more you receive. This is a universal law and it applies to the workplace as well. When you are deeply involved in your work you give your total self to the work and you are bound to succeed because with egolessness you will be able to do justice to yourself and your work.

4. Objectivity

You need to be an observer to yourself and your work. You need to detach yourself from your work and observe your thoughts and actions. This will give you an objective viewpoint of your work and you will become more effective and efficient.

Siddharth Anand
Faculty, INLEAD

The Hospitality Industry

When asked to name the basic needs common to all human beings, those which immediately spring to mind are likely to be food and shelter. From ancestral nomads migrating out of need, the twenty-first century has evolved to integrate travel into everyday life as not only a need, but a norm as well.

The word “hospitality” has its roots in the Latin word hospes, meaning host. Without a guest, the host would cease to exist, and vice-versa. Building on this two-way relationship, a booming hospitality industry has developed into the second largest revenue generating sector in the world.

The basis of any popular industry is popular demand. With the guaranteed movement of people and the growing popularity of a dining experience, the hospitality industry has spread like quickfire into virtually every customer-service related business.  From Travel and Tourism, hotels, and airlines to restaurants, hospitals and retail, there are significant areas under the influence of the industry.

It is important to dissect the reasons as to why people travel, and to analyze what activities they engage in when they do. This helps to identify the areas in which revenue can be generated. On one hand, there are those with travel as part of their job description. Work takes them far and wide, and they naturally require accommodation and nourishment. On the other hand, travel has become synonymous with leisure, and abundant holiday makers and tourists are trotting the globe in search of novel destinations and experiences.

Both ends of the spectrum and all shades in between have developed an expectation of the services with which they will be provided, and the respective businesses have succeeded in matching it. The remarkable thing about the industry today however, is the sheer range of clientele it caters to. Those who desire a luxurious, high-end, and expensive experience can just as easily find a place for fulfilment as those looking for an affordable, efficient and simple one. Where the industry has the most scope, is in businesses which require a service experience.

The fact that an experience is intangible adds to its value and overall influence on peoples’ behavior. A good experience will nudge someone in the direction of reliving it, thereby generating a loyalty to one’s brand or business. On the contrary, a bad experience can just as easily sway someone in the opposite direction. Thus, the success industry heavily relies on customer satisfaction. This, in turn, has amped up the quality of customer service and has broadened the areas into which it is integrated.

The hospitality industry will be in existence so long as people move from one place to another. However, even though the industry is vast and seemingly fool-proof, its success inevitably hinges on the presence of a guest or customer, and their satisfaction with the experience with the service. Thus, ensuring a positive experience and building a strong host-guest relationship is the end goal of hospitality. 

To conclude, is a quote by Eleanor Roosevelt- “True hospitality is giving the best of yourself to your guests.”

Isha Sahgal
Student, INLEAD

Monday, May 15, 2017

How Green Is Our OT?

The operating room is one of the largest procedures of waste. Studies have estimated that about 20-30 percent of the total waste generated by the hospitals comes from the OT. So, to reduce this hospital must identify a set of best practice, which can along with the reduction of waste also reduce the energy and worker and patient exposure to chemicals.

These days patient who seek medical treatment are mostly concerned with the quality and safety of treatment. They want healthcare providers to be preferably accredited by a recognized international organization. International accreditations create a kind of faith in the particular organization who is having them.

As a part of the process, Bureau Veritas conducted independent audits and assessments of the hospitals that focused on prevention of surgical site infections, safe anesthesia, safe surgical teams and equipment and a measurement and quality assurance mechanism.

We have heard about several incidents in our past, where patients have suffered due to lack of safety measures in OT. While surgical procedures are intended to save lives, unsafe surgical care can cause substantial harm.

Green OT Certification Project

The Green OT certification project is a first in the world certification and also the first “Make In India” certification protocol developed by Bureau Veritas in conjugation with multiple hospital stakeholders like clinicians, bio-medical, Green House Gas surveyors, administrators etc.

Green Operating Theater is a certification that will rate the facility as per its quality of safety and medical amenities. It is an initiative to promote sustainable healthcare delivery and creates a benchmark for performance in OT across India.

The idea is to make operation theatres eco-friendly and safe using green measures. The certification will establish uniformity in the safety standard in operation theatres and minimize the risk of infections in OTs.

Parameters Covered In Green OT Concept

• Airflow inside OTs
• Standardized OT set up
• Anesthesia Machine
• Types of volatile agents used
• Filling systems adopted
• Green connotes cleaner technique using modern technology and process with a sensitive approach to environment.
• It will also ensure that emission of carbon dioxide; infra-red rays and radiations are within permissible limits.

Benefits of Green OT

• Prevention of infection in OT
• Safe anesthesia protocols
• Safe surgical teams
• Quality assurance mechanisms

Some other key measures include controlling of temperature by measuring heat, coolness and humidity in operation theatre thereby addressing the issue of perspiration, which is one of the causes of infection in OT.

As we all know how global warming is destroying our beautiful planet earth. And, Green OT concept is a very good initiative by hospitals to do on their behalf to cut down their contribution towards global warming. To name a few hospitals like Max Super Specialty Hospital Shalimar Bagh, Artemis Hospital Gurgaon, Fortis Hospital are all Green OT certified hospitals.

Let’s join our hands together to save our planet. I believe, that every tiny bit counts and we can still make this planet a beautiful place to live .

Dr. Rukmini Paul
Student, INLEAD

And Cash is Back to Being The King!

Well all that hullabaloo about Demonetization and Digitization seems to have faded and people seem to be going back to their cash friendly days. The famous words by Mark Knopfler of Dire Straits “Money for Nothing..!” can be rephrased as all that “Drama for Nothing...!” There’s been hardly any accountability for black money and hardly any improvement in internet services to facilitate digital India. But what did happen was UP elections were won, nay, swept up like never before by the ruling central government.

All that hue and cry about PayTm and Bhim App has kind of fizzled out a bit, the sparks for mobile wallets seem to have faded. A recent report by Hindustan Times, dated 9th of March, 2017 states that Digital payments are on the decline. Restaurant and sweet shop vendors that operate out of smaller outlets and whose businesses had been greatly affected by Demonetization, claim that their customers hardly opt for digital payments any more. Even flea market shop owners in places like JanPath and Lajpat Nagar in Delhi have reported a significant shift towards cash payments by their customers.

So much for the huge marketing strategy behind BHIM (Bharat Interface for Money) App, which was launched by National Payments Corp. of India, even though it still has a huge subscriber base of more than 125 lakh Indians.

The drop in value and volume of transactions

The digital Transactions in December’16 in India were valued at Rs. 105.04 lakh crores, i.e approximately 9,575 lakh transactions, and this has apparently come down to 7,630 lakh transactions in February’17. With remonetization it’s become quite apparent that cash is the king and the most preferred source of transaction even now. Post remonetization, now the Govt. has withdrawn all restrictions on cash withdrawals from bank accounts as well as ATMs.

While UPIs show a robust usage, the number of credit/debit card, wallet and mobile transactions are showing a declining trend. Not only is availability of cash a reason, but also the taxes levied on card transactions are proving to be party poopers.  As also majority of outlets not having digital payment avenues.

The story revolving around ATM too continues to be that of a flip flop, where some ATMs are still running dry, especially during long weekends. 60% of money has only been replenished in the Indian economy, and that too in a country where 85% of transactions take place in cash. And, combined with the fact that Digital transactions are down, we are at a paradoxical threshold in our economy.

The recent RBI study throwing light on these facts, force us to mull about the fact that the entire effort to digitize the economy shouldn’t come to naught and the economy shouldn’t fall back into the limbo as before with a flourishing parallel economy that was proving to be a huge burden to national exchequer.

Monica Mor
Sr. Faculty, INLEAD

Monday, May 8, 2017

Technology Is The Key Driver Today

Like anything else, event planning too needs proper planning and execution. And Bringing in their experts, event managers work day and night in order to deliver a successful event. An event manager has to get into the client’s shoes in order to understand the requirements -from budgeting, accommodation, planning food, selection of venues, acquiring permits, arranging entertainment as per the selection of theme, managing risk and developing a contingency plan.

Technology, in terms of event management, has become more important than ever. From ticketing systems, to tools to measure ROI, User friendly applications etc have streamlined and consolidated our meeting systems, making it this age in which we live is one of innovation through automation in all business fields.

Social media engagement has resulted in events playing a bigger brand extension role. Where previously, many events were observed as standalone activities, they now serve a greater purpose – as conversation starters on social media, lead generators for businesses, data mining tools for CRM, experience centers for brands and engagement hubs for sponsors.

The American Express Meetings & Events surveyed 366 meeting planners and 160 attendees in the first quarter of 2016. The survey shows that 67% of organizers and 55% of participants consider mobile applications in connection with the event as the important factor in crowd engagement and interactive engagement in the event.

There are the 5 most important event technology trends that have a significant effect on the event planning industry:

1.   Live Streaming:  the idea of live streaming is becoming more popular and mainstream by the day as access to the technology has become widely available to anyone. Organizers see free live streaming technology as an opportunity to build FOMO (Fear of Missing Out) that will help to build their overall audience and ultimately lead to growth and stronger ticket sales in the long term.
2.   RFID:  RFID technology continues to evolve and offer a wealth of opportunities to organisers. It is a technology that “offers advantages over manual systems or use of bar codes. The tag can be read if passed near a reader, even if it is covered by the object or not visible. The tag can be read inside a case, carton, box or other container, and unlike barcodes. With the reduction in cost of using RFID and increase in reliability, this is fast becoming a favourite way for organisers and exhibitors to interact with attendees and pass information.  
3.   Multi-Use AppsEvent apps have taken the industry by storm in the last few years. Gone are the days where bulky, paper event guides are thrust at attendees to explain different activities, break down the event schedule, and give speaker information. Instead, event apps have incorporated all these aspects, while simultaneously giving attendees access to a committed back channel where they can socialize with other participants, and expand their network, before, during and after an event.
4.   Virtual Reality (VR) :Virtual Reality is another relatively new form of technology that can change the future of events. Virtual information booths are a new trend at meetings and conferences. VR is a great way to disseminate specific booth information to attendees and engagement during events.
5.   Wearable TechnologyWearable tech is now, arguably, mainstream.  They are the smart electronic devices that can be worn on the body as implant or accessories which provide the user access to information in real time, such as biofeedback and tracking of physiological functions.

The levelling effect of technology will see more people experienced in managing events and, events becoming easier to manage .The audience are no longer observers. They are active participants shaping the success of the event – in real-time.

Sakshi Vig
Faculty, INLEAD

Wednesday, May 3, 2017

The Power of Habit

"Sow a thought, reap an action; sow an action, reap a habit; sow a habit, reap a character; sow a character, reap a destiny."-Stephen R. Covey

A habit is a pattern which gets automated after numerous repetitions. Habits are critical in our success. Every thought that we have, every action that we do is important, because it is these thoughts which become actions and at it is these repeated actions that become habits.

Our habits define us. They make or break us. They are the foundation stones of our success. Thus, it becomes very important to make the right appropriate habits.

While creating habits the following three things need to be taken into consideration:

1. Discipline:

Without discipline nothing concrete can get achieved. Discipline is one of the most important foundation pillars of success. With some discipline you can solve some problems, and with absolute discipline you can solve almost all problems. Discipline means you think positive thoughts which lead to resourcefulness and success.

2. Regularity:

You got to do it not once not twice…but again and again and again. Only when right patterns of thoughts and actions are repeated do they create powerful habits. Regularity is a must. The more you do it the better it becomes. So, repeat the right patterns repeatedly so that you overcome your limitations and stride towards success.

3. Drive

You’ve got to be self-motivated, passionate and driven. No one else can motivate or push you towards making powerful habits. You yourself have to be your guide, your mentor and your coach through this journey called life. You have to teach and guide yourself. Do positive self-talk, read motivating literature and think powerful positive thoughts in order to succeed.

With discipline, regularity and drive, you can create powerful habitual patterns which will lead you to success and a lifetime of enriched existence.

Siddharth Anand
Faculty, INLEAD

Monday, May 1, 2017

Orientation Week April 2017 Batch

Last week, INLEAD opened its doors to the new April 2017 Batch. Every quarter as INLEAD welcomes a new batch of students, it puts together an Orientation Week full of multiple activities and workshops so as to encourage the newly christened INLEADers to get to know the institute, the faculty members, and most importantly their batchmates. The Orientation week is very essential to encourage students to let go of their inhibitions, to get accustomed to a new institute and to get oriented with their daily activities at INLEAD. 

Here's a day to day breakdown of all the fun, sessions and workshops that took place last week during the Orientation week for the April 2017 Batch.

Day 1 to Day 2 was all about Registration, Orientation about Life at INLEAD, as well as Corporate Orientation. There were sessions conducted by the Dean, Mr. Deepak Sharma as well as by subject faculty members who introduced students to the various streams they had taken admission in. This was followed by two days of Ice Breaking sessions comprising activities in the domain of Team Dynamics and Mental Abilities. 

Day 4 was when students were required to get ahold of their teammates and compete intensively with other teams to win hampers. This session was a celebration- A beginning of a new journey for all the students present.

The session began with the INLEAD Cheer, where students participated fully with enthusiasm and energy. Mr. Siddharth initiated the session by addressing the students on team dynamics and team culture. Thereafter Ms.Monica initiated the first activity titled-Land Mine. One student from each team was blindfolded and had to, with instructions from his team members, collect as many plastic balls as possible. Students participated enthusiastically and the atmosphere became full of creativity and energy.

The next game was- Guess the Price. Articles such as scissors, sketch pens and staplers were shown to the teams and the team which guessed the correct price won the article. Students enjoyed the activity and actively participated with full gusto.

Next, the students engaged in a craft activity where with newspapers, scissors and a scale they had to create circles, squares and triangles, and the team with the most number of shapes won. Students united as teams and came out with innovative and intelligent ideas to maximize their team score.

Overall, the Orientation Week and the Team Dynamics session was a grand success and a great start for all the students paving their way towards the road less travelled and beyond.

Monday, April 24, 2017

Practicing Presence

The human race is obsessed with thought. All throughout the day we are thinking thousands of thoughts and the mental chatter never  stops. We are either thinking about past events or are imagining about the future and this is the delusion.

In fact there is no such thing as past and no such thing as future. These are mental constructs which have no significance or basis. When thinking about past events and happenings we try to make an image out of what we went through and how people treated us and when we think about the future we are thinking about what we can achieve or become-basically about salvation.

Past and Future are constructs of the mind and they do not exist .That means we are continuously living an illusion, we are not facing life as it is. There is only one reality and that is the Present. Whatever happens happens in the present and the present is all there is everything else are just thoughts, memories and imagination.

To be present means you are responsive to the present moment. Not just the content of the present but to the presence and spontaneous existence of the present. Now is all there is and there is nothing else. We if we stay rooted in the present we will face life as it is.We will experience the brilliance and exuberance of the present moment.

Whatever happens…happens in the Now so be totally anchored in the now. While dealing with our colleagues we often think about the past that is how they treated us or what they said or did in the past and this dents our relating and relationships with them.

When you meet a colleague or a friend always be rooted in the present moment. Don’t Judge…don’t expect …just share you presence with everyone.

The moment we understand that thought is the delusion and you are not the thinker we are freed from the chains of past and future and we start dwelling in the magnificence of the present moment.

Siddharth Anand
Faculty, INLEAD

Tuesday, April 18, 2017

Healthcare System in India

In India, we don’t have a National Health Insurance or a universal healthcare system for all its citizens, because of which private healthcare sector is getting more importance. Mostly urban population is availing the services from private healthcare sector as majority of rural population are unable to afford the expenses. According to the World Bank, only about 25% of India’s population had some form of health insurance in 2010. But, a 2014 Indian Government study found this to be an over-estimate, and claimed that only about 17% of India’s population was insured. Public healthcare is free for those below the poverty line.

The Ministry Of Health was established in 1947. The government then introduced a series of five- year health plans. The National Health Policy was endorsed by Parliament in 1983. In order to bring Universal access to health, Indian Government launched the National Rural Health Mission in 2005.

Private and Public healthcare system

There is a great discrepancy in the quality of healthcare services provided by private and public healthcare system. In public health hospitals, there is lack of physician, diagnostic appliances, apathetic behavior of the healthcare providers and unhygienic environmental conditions. These above factor play a major role in footfall as people below poverty line don’t have any choice and are bound to avail healthcare service from the public health hospitals due to their economic conditions.

 In contrast to that, people from good economic background will avail the services from private hospitals as their quality of service is far better than the public hospitals.

Challenges of healthcare system in India

There are many challenges in Indian healthcare sector, few most important are:

1. Lack of skilled healthcare providers
2. Lack of resources
3. Lack of infrastructure
4. Low budget by Government for healthcare sector
5. Rural population is neglected
6. Improper implementation of health awareness program.

Solution to Above Challenges

Fund, resources, infrastructure, skilled professionals are very important but the most important aspect is awareness. Unless proper awareness of health is not there, no one from rural population will come and avail the services. So, first and foremost thing is awareness, for that we need lot many volunteers who can take initiative to bring awareness about health and benefits of healthy life style among rural population.

Volunteers we can get through Government initiative via CSR (Corporate Social Responsibility). Under CSR, corporate are required to spend some amount in social cause. So, government can make it mandatory that Rural Health Awareness should be one of the most important aspects of CSR.

We need to start from the scratch, right with the people from slums who are living in very pathetic condition. If they do not have any work for their livelihood, then how will they think of their health and hygiene? So, the literate percent of Indian Population will have to take responsibility of uneducated and illiterate group of people. This is not a One Man show; together we all can make a difference.

SWACHH BHARAT ABHIYAN launched by our honorable Prime Minister Mr. Narendra Modi is a very good initiative towards hygiene and health. As we all know health and hygiene are two sides of a same coin. Hygiene keeps you healthy. Swachh Bharat Abhiyan will be worthy if we implement this in our day to day life.

Implementation along with creation is very important to make your creation a successful endeavor.

Dr. Rukmini Paul
Student, INLEAD         

Monday, April 17, 2017

Mango People Maketh a Mango Nation

I would be understating if I wouldn’t say that India is obsessed with mangoes! India has been the single largest producer of mangoes globally, growing over 40% of the world’s total supply, according to Forbes emagazine. Be it Alphonsoes, which are world famous, be it Sinduri, Malda or Safeda, the variety of mangoes that are found in India is unbelievable and enough to satiate the mango appetite of all and sundry. Dussehri which is the favourite of people from Lucknow gets its name from the mother tree which is located in the village of Dussehri, and is the only mango that has a Geographical Indicator tag and hence is now a brand name. Then there are the, oh! so sweet Malda mangoes. There is a place in Patna, Bihar called Digha Ghat where the soil on the banks of the river Ganga are of a special kind that gives the Dudhiya Malda the flavor that has made it one of the most exported mangoes from India. India exports mangoes to America, UAE, Sweden, England and several other nations.

And now that we are aggressively moving into super-hot Summer days, mangoes will be the flavor for everything we consume, from soufflé to ice cream to cake and juices, the list is endless.

So what are the new launches this season in India?

India’s century old FMCG company, Hamdard Laboratories has forayed into ready –to-drink beverage segment with the launch of RoohAfza Fusion, a combination of RoohAfza’s popular rose syrup and pure fruit juice; and one of the flavor’s is Mango, but obviously. Maaza from the Coca Cola portfolio and Slice from the PepsiCo portfolio are also going aggressive in their promos pan India. Simultaneously, Hector Beverage’s Paper Boat brand and Parle Agro’s Frooti are also on a marketing overdrive.

This brings me to the product category of confectionery where mango candies have also given us the label of Candy Nation. While talking of candies can we forget to talk about Pulse?

Pulse is a candy from the DS Group, a Noida-based company, that is now considered to be a phenomena among FMCG brands. The name has been on everybody’s lips as also the flavor, kaccha aam. The company has ensured that the product-placement is at 60% of the retail shelves and now is moving into TV commercials in a big way. According to Brand Equity, a supplement of Economic Times, dated 12th April 2017, the hard-boiled candy segment comprises nearly 40% of the overall Rs. 6,600 crores sweet candy market. It is growing at an average rate of 20% year-on-year. Mango comprises almost half of the hard-boiled candy market, of which raw mango is 26% and sweet mango the remaining 24%. The Pulse campaign with the tag line “Pran jaye, par Pulse na jaaye!” , has also caught the fancy of the target youth audience.

It is thus inevitable that Mango continues to reign as the King of Fruits and India with its humongous population is the largest consumer of the fruit.

Monica Mor
Sr. Faculty, INLEAD

Monday, April 10, 2017

A Passion for Communication

Today in this intensely competitive world, communication is critical in getting that extra edge. Communication is the key differentiator for interviews, appraisals and promotions alike.

Wherever you are, whatever role you have been assigned, communication plays a major role in your personal and professional success. Whether it is meetings or presentations, interviews or delegation, proper communication is the key to success.

Communication helps you in building and maintaining relationships. It helps you develop rapports and engage in constructive innovation through idea generation and on the feet thinking.

Communication is important because:

1. It helps you win
2. It helps in negotiations
3. It helps in survival
4. It helps in rapport building
5. It helps in Delegation

Communicating in interviews involves marketing yourself as a brand and selling the best qualities you have. The Company is only looking towards whether you fit the bill and how you can contribute to the company-personally and professionally. So, you should talk about your educational qualification, industry exposure and professional experience.

In negotiations, talk less-mean more, works the best. Listening is the key and short crisp sentences are required to get an advantage. In true dialog both parties are willing to change. So accommodation, adjustment is critical. Your language should be closed ended so as to focus on the key criticalities and not waste or lose time.

In your personal relationships you can be more open ended and you can use casual language or slang but you should avoid obscenities or touching upon sensitive topics like race, religion, nationality or gender.

Role playing is critical in professional success. Your communication should be apt to the situation and depend upon the level of employee you are dealing with. With seniors you should be submissive and cooperative speaking slowly and in a low volume and with colleagues you can be assertive. Your communication should be assertive not manipulative. Never shout. As someone beautifully put it, “you should raise your words and not your voice.”

Siddharth Anand

Faculty, INLEAD

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