Hospital Management: Industry Expert Session (Dr. Gaurav Aggarwal)

INLEAD conducted an Industry Expert Session on 17^th August 2012 for its Healthcare Administration students of July’12 batch. Topic of the session was “Distinctionbetween a Hospital and an Industrial Organization”. The session was conducted by Dr. Gaurav Aggarwal, Director – Pushpanjali Crosslay Hospitals. Dr. Aggarwal has completed his MBBS from JSS Medical College, Mysore and has finished his MD in Internal Medicine from Sri Ramchandra Medical College, Chennai. Dr. Aggarwal is at present the director of Pushpanjali Crosslay Hospital and prior to that he had worked with Clinical Diagnostic Centre and Pushpanjali Medical Centre (Heart and Trauma Hospital) as Medical Director.

Dr. Aggarwal explained the entire journey from “Admission to Discharge” in a current hospital setting in a very comprehensive manner. He touched upon all the major areas of a hospital like Clinical Services, Administration, Maintenance & Engineering, Dietary and Biomedical Waste Management. He elaborated on the interdependence of each department and the multiple line of authority in a healthcare organization. He specified that the majority of the work is of an emergency and non deferrable nature and the volume of work is variable and diverse. Dr Aggarwal’s presentation was coupled with day to day practical examples which helped students understand the issues and challenges faced by a hospital administrator.