INLEAD conducted an Industry Expert Session on 17th
August 2012 for its Healthcare Administration students of July’12 batch. Topic
of the session was “Distinctionbetween a Hospital and an Industrial Organization”. The session was conducted by Dr. Gaurav Aggarwal, Director –
Pushpanjali Crosslay Hospitals. Dr. Aggarwal has completed his MBBS from JSS
Medical College, Mysore and has finished his MD in Internal Medicine from Sri
Ramchandra Medical College, Chennai. Dr. Aggarwal is at present the director of
Pushpanjali Crosslay Hospital and prior to that he had worked with Clinical
Diagnostic Centre and Pushpanjali Medical Centre (Heart and Trauma Hospital) as
Medical Director. 
Dr.
Aggarwal explained the entire journey from “Admission to Discharge” in a
current hospital setting in a very comprehensive manner. He touched upon all
the major areas of a hospital like Clinical Services, Administration,
Maintenance & Engineering, Dietary and Biomedical Waste Management. He
elaborated on the interdependence of each department and the multiple line of
authority in a healthcare organization. He specified that the
majority of the work is of an emergency and non deferrable nature and the volume of work is variable and diverse. Dr Aggarwal’s presentation
was coupled with day to day practical examples which helped students understand
the issues and challenges faced by a hospital administrator.
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