Hospital management program: Industry Orientation and Corporate Expectation – Mr. Gaurav Khurana

INLEAD conducted an Industry Expert Session for its HCA students of July’12 batch on 1^st August 2012. The session was conducted by Mr. Gaurav Khurana, Regional Head – Operations, Fortis Hospital. Mr. Khurana has over a decade of experience in Hospital and Healthcare Administration. He has started his career as a marketing executive and later on built his career in the administration department by working in some of the renowned hospitals across Pan India. He has worked with organizations like Rajiv Gandhi memorial Hospital, Apollo Hospitals, Max Healthcare, Care Hospitals and Aditya Birla Memorial Hospital.    

The session was extremely useful for the students of July’12 batch as it was their first ever interaction with an industry expert. The session helped students to understand more about the Healthcare Industry and the expectations that the corporate has from these budding Healthcare professionals. Mr. Gaurav shared facts and figures with the students about the Industrial growth and its future prospects as well. He also talked on Medical Tourism as it has been a major factor for the growth of this Industry. According to Mr. Khurana the biggest driver for growth in healthcare tourism is the differentiation in medical expenses, when compared to the western countries.

In terms of corporate expectations, Mr. Khurana briefly explained the students that what a recruiter looks into an individual. According to him professionals should focus on the grooming standards (apart from the knowledge) that an industry follows as it plays an important factor. Also one should have clarity in their thought process about their Strong Points, because a recruiter looks into an individual’s uniqueness while determining the finest candidate among the thousands that may have come up for the interviews. The session was quite interactive as it helped students to understand the insights of the healthcare industry and the various job profiles that they can look up to in their career phase as a Healthcare Administrator.