“Sustainable development is the pathway to the future we want for all. It
offers a framework to generate economic growth, achieve social justice,
exercise environmental stewardship and strengthen governance.” - Ban Ki-Moon
The Hotel Industry seems to have taken good inspiration from Mr. Ban Ki-Moon’s
words of wisdom. Recent years have shown the Hotel industry trying to "green
up" its operations, but the real question is, has this “Operation Green” gone
beyond leaving out little cards to encourage guest reuse towels and linens?
Hotels and
hotel chains are taking sustainability more seriously, those little cards may
seem like token environmentalism to some, but they can actually result in
significant water, waste and cost reductions. The website Economically Sound
reports that a 150-room hotel can conserve 72,000 gallons of water and 480
gallons of laundry soap every year by placing the cards in its guest rooms.
Green Hotels
In another initiative, the industry has also started
with a new concept called the Green Hotels. Green hotels are basically lodging
properties that implement environmentally friendly practices and programs to
save water and energy while reducing solid waste. The goal for green
lodging properties is to minimize their impact on the environment.
The relevance of
being green in hospitality is growing – introducing and implementing green
practices to save water, conserve energy, and reduce waste, with the added
benefit of decreasing overall operating costs. The significant savings yielded
can be applied to enriching the quality of guests’ hotel experience.
Do eco-conscious hotels appeal to
travelers?
Environmental
initiatives are not just the ‘good’ thing to do – but have business-building
power by positively driving the decision-making of consumers about where to
spend their money. A key element to ensure success with the roll-out of green
practices is thorough education of hotel staff, from management through all
departments in the organization. It is empowering when employees play a role in
assisting the hotel fulfill its eco-conscious mission. Making a mindset of
sustainability-consciousness part of the business culture is a reflection of a
hotel’s commitment to corporate social responsible.
Few green practices that the Hotel
Industry has adopted are as follows:
·
Biodegradable
100% recycled room keys
·
Carbon
Neutral and Hybrid vehicle/transportation service upon request with Concierge
Services
·
Bed
linens changed upon guest request to aid in water and energy conservation
efforts
·
Towels
replaced upon guest request allowing guests the option of re-using existing
towels
·
All
light panels in meeting rooms are allow users to select the most efficient
setting based on the event
·
Food
not consumed for meetings is provided to hotel associates free of charge or
donated to local charities
·
Local
and organic food products are offered (options are limited due to short growing
season) limiting carbon offset for shipping
·
Electronic
thermostats in guestrooms with pre-set settings to minimize energy consumption
·
Biodegradable
gift/amenity bags are used
Tom Brokaw, a
famous American television journalist once said, “It's easy to make a buck.
It's a lot tougher to make a difference,” and the Hotel Industry seems to be
coming around the idea just fine.
- Ms. Bindu Menon
Senior Faculty, INLEAD
Images Courtesy: Google Images
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