Fortis Memorial Research Institute, Gurgaon is a 400 bedded multi-specialty hospital. The world-renowned hospital has around 55 specialty departments with a world class customer service to cater to many HNIs and foreign patients. INLEAD recently facilitated an Industry Visit to the hospital in order to provide its Jan’16 Batch Healthcare Administration students a deeper understanding about the working of a hospital and its various departments.
The visit gave a practical exposure to students, especially to those who haven’t worked in a hospital earlier. They were shown around all the different facilities in the hosoital like OPD, IPD, Emergency, Nuclear Medicine, Radiology, etc. The students also got an insight into the clock work activities that are performed to ensure smooth functioning of all facilities such that customers are not inconvenienced for even a small issue.
Post the campus tour, students were taken to the hospital auditorium where they had an interaction with the Medical Quality Head, HR Head and Talent and Development Head. Students got an insight into all these three major functions and were made aware about how opportunities are generated at Fortis. This will surely serve as a boon to students in the near future.