Management Student : LEAD Activity - "Talk A Lot"

INLEAD conducted a LEAD Activity- Talk A Lot for all the programs of Oct’12 Batch & International Hotel Management Jan’13 Batch on 23^rd May 2013. Activity was planned, keeping in mind the challenges faced by the students while speaking in English. It was also observed, during the class interaction, that students were not really aware of the jargons and abbreviation which are commonly used in the corporates.

“Talk A Lot” turned out to be a thrilling and exciting way of learning spoken English for the students.

Faculties have incorporated activities and worksheets for vocabulary building, introduction to corporate phrases and new words, parts of speech etc. to enhance the language skills of the students.

The activity started with an exciting energizer wherein the students were shuffled innovatively and were made to sit in an arrangement with no one sitting on either of their sides. A compiled docket of worksheet and activities were handed over to the students’ before the session.

We began with the familiarization of the parts of speech through an activity followed by a funny video. Various games like crossword, scrabble, stating the meaning of the commonly used business jargons and elaborating the business acronyms  had the students in a delighted state and all were excited to get the answers right. The spell bee, accompanied with the tossing of the koosh ball, had the students vying for their turn as they competed with each other in a friendly manner. The students continued their out of the box thinking by completing the blank animation strip provided in the docket. The activity was brought to a close with a Video of Speech by the American President Barack Obama.

Overall, the students had a fun filled time and also had their language skills brushed during the activity.

According to Ms Shweta Sighania, Event Management and Public Relations Oct’12 Batch – “It was a stimulating day filled with learning and fun.”

According to Mr. Harish Venugopal, International Hotel Management Jan’13 Batch – “Activities like these are fun way to enhance Language (spoken English) skills.”

International Hotel Management : Expert Workshop on Cross Culture Work Environment (International Hotel Management Batches)

INLEAD facilitated an expert workshop for International Hotel Management Jan’13 and April’13 batch students on 16^th May 2013. The purpose of the workshop was to give young professionals an overview of the global hotel industry and what are the major challenges that an individual faces to work in a cross culture environment.

Ms. Chakraborty began her session with first asking all the participants to write down their thoughts on what are they expecting out of this session. The students were then asked to share their thoughts. The topic of discussion was “Preparing for Journey: International HospitalityJobs”.The main objective was to get the students introduced to different working styles and how international exposure is essential for hospitality industry for the overall learning and development.

The session was to give students an understanding of what to expect when going international for jobs/internships. The session began with an activity wherein the students had to come up with an “out of the box thinking”. the session covered topics like: what to know about the organization, challenges working in a cross culture environment, ground rules- do’s and don’ts and finally the learning’s which summarized the entire discussion.

The session had a lot of important tips that were shared some of which were: how it is important to have tolerance, attitude for gratitude is very important, and most importantly smile, because this is one thing that would connect you with a guest. The session came to an end with a small meditation exercise.

According to Shyam Sunder International Hotel Management Jan’13 Batch: “My learning’s from the session was the understanding of various challenges and how to tackle those while working in a cross culture environment”.

Infrastructure Management : Workshop on Career Prospects in Facility Management (Mr. Aneesh Kadyan)

INLEAD facilitated an expert workshop for InfrastructureManagement April’13 Batch students on career prospects in Facility Management Industry. The workshop was conducted by Mr. Aneesh Kadyan, Senior Associate Director- CB Richard Ellis South Asia Pvt. Ltd.

The expert session was an insight in to the field of Facility Management with lots of inputs on career & scope in Facility management field for young professional. Students were informed about the current growth rate of the industry domain & the factors that have contributed for the same. Mr. Kadyan also shared the mantras from the facility management guru’s for the young FM professionals and importance of communication, pro-activeness & time management in the field of facility management. Concepts of EMS, Green Building & LEED certification were also shared during the session. 

During his interaction he quoted live examples from the industry and shared his real time experiences about problem solving, decision making & client relationship with the students. The above topics helped the students to identify potential career scope in facility management, do’s & don’ts during facility management operations, the expectation of FM companies & Clients.

According to Mr. Ravinder Singh IM April’13 Batch: “I got a better understanding of the current scenario of the FM industry, which will eventually help me to prepare better for the Industry”

Event Management : Workshop on Experiential Marketing (Mr. Sharad Mathur)

INLEAD facilitated a workshop for October’12 and April’13 Events Management and Public Relations students on Experiential Marketing by Mr. Sharad Mathur, CEO, EMG – Experiential Marketing and Events.

The session began with Mr. Sharad Mathur introducing the class to the concept of Experiential Marketing. He explained on how experiential marketing was all about creating an experience for the targeted audience. He discussed quoting live examples from the industry, how one needs to be aware of the audience in order to make the right impression by generating an experience.

He discussed regarding the technological advancements in the industry and how the events industry has undergone development with regards to the use of lights and 3D video mapping. He played videos highlighting 3D video mapping which were very invigorating and gave a very good preview of 3D video mapping.

Video Projection Mapping is an exciting new projection technique that can turn almost any surface into a dynamic video display. Specialized software is used to warp and mask the projected image to make it fit perfectly on irregularly shaped screens. When done right, the end result is a dynamic projection installation that transcends ordinary video projection. This was a new concept for the students and was very educational and informative.

Another concept which was introduced and discussed was Augmented Reality. Augmented reality (AR) is a live, direct or indirect, view of a physical, real-world environment whose elements are augmented by computer-generated sensory input such as sound, video, graphics or GPS data. The videos on the topic were very scintillating and worthwhile.

The introduction to new ideas and concepts gave the students food for thought and made them understand and realize the level of technological advancements in the industry. This would definitely help them for the future and would enable the students in creating the desired experience for the targeted audience.

According to Mr. Tarun Tanwar EMPR Batch: “The lecture would definitely help me to think in a different way I learnt that it is important to connect with the customers and create an experience for them” 

According to Mr. Parth Yadav EMPR Batch: “I really understood the importance of an experience on the targeted audience and this would be very helpful in organizing events in the future”

Healthcare Administration : Industry Visit – Max Hospital, Saket

INLEAD conducted an Industry Visit for Healthcare Administration April 2013 Batch on 14^th May to Max Super Specialty Hospital- Saket, New Delhi, to get an overview of a hospital and its departments. 

"Max Hospital” located in the heart of the city is a super specialty hospital & a unit of Devki Devi foundation, one of the premier names in Healthcare domain in the world. It provides strong infrastructure and technical workforce with access to all requisite facilities. They provide an indoor capacity of 490 beds. An unparalleled standard of medical excellence with special focus on service gives them the cutting edge.

This was the second Industry Visit for Healthcare Administration April 2013 Batch. The visit to a super specialty hospital gave students a deep insight into the practical aspects of healthcare delivery and the inter-relationship and significance of each individual department of the hospital.

The Departments visited were:

·      Clinical Areas:

1.       OPD

2.       IPD

3.       ICU

·      Support Areas:

1. Radiological Services

2. Laboratory Services

3. Administration (HR, IT & Marketing)

The visit was concluded by a short question answer session addressed by Mr. Mehernosh Dittia, VP- Talent Development at Max Hospital.

According to Ms. Yachna (Healthcare Administration April 2013 Batch): “The exposure was good & it will help me in my internship to understand the operations better”.

International Hotel Management- Industry Expert Session - Ms. Sonal Pathak, Director- HR, Radisson Blu, Dwarka.

INLEAD facilitated an Industry Expert Workshop on 9^th May for International Hotel Management Jan’13 and April’13 batches. The workshop was conducted by Ms. Sonali Pathak, Director- HR, Radisson Blu, Dwarka.

The session began with understanding if the students relate to the concept of an Expert session. The students were guided on how such sessions can help one connecting with the industry. Ms. Pathak made the session very interactive and cleared lot of industry myths that students had, during the workshop. She shared lot of facts on Travel and Tourism industry and graphs were used to validate the points being discussed which made it a very interesting discussion.

Travel and Tourism Industry is the largest employer in the world and it is projected to remain the same, with India being the 4th best country for hospitality business; thus bringing out a great deal of career opportunities for young professionals.

The lecture explained how hotel jobs are dynamic in nature and are very unpredictable, though they are global in nature; it always has a local flavor to it. Ms. Pathak also spoke about how hotel jobs can be very monotonous, but each day it has to be approached with different enthusiasm.

The highlight of the session was the alertness and involvement displayed by the students. The data/graphs shown and discussed taught them how to comprehend stats when presented.

• According to Shashwat Mishra IHM April’13 Batch: “The detailed figures and updated information of the entire hotel industry and India’s comparison with the global and Asia – Pacific Hotels, I found them to be very informative.”
• According to Faraz Khan IHM April’13 Batch: “It was not a theoretical lecture; it showed us practical aspects of the hotel industry and the current state of the hospitality industry globally and in India.”

LEAD Orientation Activity - Passage To India (April'13 Batch)

INLEAD conducted LEAD Orientation Activity – “Passage To India” for all the programs of April 2013 batch on 3^rd May 2013. The activity was designed, keeping in mind the blend of students coming from different backgrounds. The biggest challenge for them was to break the ice between each other and be a part of a pre decided team.

The activity was planned in a way where the participants got just a weeks’ time to understand the concept of the activity-“Passage To India”, highlighting the 5 cultures like Kerala, Punjab, Goa, Gujarat and Maharashtra. Further, they were to plan and delegate the responsibilities, prepare the screen play and execute the event. During this period, they met with challenges like Team Conflicts, Budgeting, Presentation, Resource and Time Management.

Though it was a competition, the students showed the spirit of camaraderie and helped each other with their preparation.  The activity gave insight in to team building, creativity and leadership skills.

The display of the various skill sets and the colorful performance by the students made the event a success. The intrinsic detail management and the entertaining performance led to the felicitation of the Punjab Team as winners. Mr. & Miss. Fresher and Best Performer were also awarded by Mr. R.C Gupta, Executive Director to encourage and recognize the individual mettle of students. Following is the list of winners:

• Mr. Fresher: Shashwat Mishra
• Miss. Fresher: Aditi Mohan

• Team Punjab (The Winners): 

1. Sona Sharma
2. Neeraj Verma
3. Ranbir Singh
4. Tanbir Singh
5. Parvinder Singh
6. Priyanka Kale
7. Preeti Chauhan
8. Swati Sood
9. Shweta Ramakrishna
10. Aparna Sharma
11. Faraz Khan
12. Jaswant Kumar
13. Navjot Singh 

• Best Performers: 

1st : Tanbir Singh

2nd : Ashutosh Sharda & B. Ravindranath Palliwar 

• Special Appreciation

1.  Arun Kumar 

This has initiated the way for the learning of the corporate values and ethics for the students and would serve as a good example for future.

Healthcare Administraiton- Supply Chain Management in a Hospital

INLEAD facilitated an Industry Expert Workshop for Healthcare Administration April’13 & Oct’12 Batch on 1st May 2013. The workshop was conducted by Mr. Gaurav Khurana, Regional Head – Operations, Fortis Healthcare and the topic of discussion was Supply Chain Management in a Hospital.

Mr. Khurana began the session by discussing Material Management which has become a distinct function in a hospital. Depending on the size of the hospital it could be a separate department or in a smaller set up it could be under the care of the Healthcare Manager. Materials in a hospital range from consumables, stationery and management of equipment’s besides the pharmaceuticals and optical goods.

Mr. Khurana discussed all the components of the Supply Chain including all the 5 M’s and highlighted the basic functions of material management. He also elaborated the fundamental principles of Supply Chain Management like Marketing Intelligence, Negotiation, Standardization and Inventory Control Techniques like VED, ABC and FSN Analysis. He explained the different types of expenditure like CAPEX (Capital Expenditure) and OPEX (Operational Expenditure) and the details of procurement process.

• According to Mr. Abhishek, Oct’12 Batch: “A very Informative session and easy to understand from a student’s perspective.”
• According to Mr. Tanbir April’13 batch: “The practical solutions discussed for the real time problems will give a better understanding when we enter the industry and handle these issues ourselves.”

To conclude, the session was precise and comprehensive highlighting all the important aspects of the supply chain management.

Workshop on Branding and Marketing by Mr. Ajay Sharma

INLEAD facilitated an Industry Expert Workshop for October’12 and April’13 Event Management and Public Relations students on Marketing and Branding. The workshop was conducted by Mr. Ajay Sharma, Vice President, India Momentum Worldwide - McCann World Group.

The session began with Mr. Ajay Sharma introducing the class to the McCann World Group, one of the largest communications network in the world, offering niche marketing solutions. He then dwelled on the academic definitions of Brand Equity and Brand Language and how brand managers take any route in establishing the Brand Equity.

The discussion centering on the 10 principles to establish the Brand Equity through Touch & Feel, Advertising, Public Relation, Promotions and Communication was very edifying and fruitful. It would definitely assist the students in understanding the strategies utilized for advertising and marketing. The discussion of each principle accompanied with examples from the industry enabled the students to understand them and gain clarity regarding the tactics utilized for Branding and Marketing.

• According to Ms Aditi Mohan, April’13 Batch: “The session gave me insight that I had to unlearn in order to become better at what I would do.”
• According to Ms Shweta Singhania, October’12 Batch: “The 10 Golden Rules to build brand equity were very informative and unique.”

The class was also engaged in a group activity wherein they were to devise and plan the creation of a need of a particular product for the consumers. To conclude, the session was very fruitful and enlightening. It was very interactive and productive.

Hospital Management: Industry Visit - Sarvodaya Hospital, Faridabad

INLEAD conducted an Industry Visit of Healthcare Administration April’13 Batch to Sarvodaya Hospital & Research Centre, Faridabad on 26^th April 2013. The visit was accompanied by Ms Ginny Kaushal (Faculty - Healthcare Administraiton), and its purpose was to give the students an overview of a hospital and its departments.

"Sarvodaya Hospital & Research Centre” A super specialty hospital located on YMCA Road, Faridabad provides strong infrastructure and technical workforce with access to all requisite facilities. They provide an indoor capacity of 170 beds. Keeping in view the needs of different socio-economic classes of population, they have a vision to place the facility as a higher referral center, with a capacity of 250 beds delivering all advanced specialty services.

This was the first Industry Visit for Heatlhcare Administraton April 2013 Batch. The visit to a super specialty hospital gave them deep insights into the practical aspects of healthcare delivery and the inter-relationship and significance of each individual department of the hospital. The visit was concluded by a short question answer session addressed by the Quality Manager.

The Visit helped students to get an insight into different clinical & administrative services of the Hospital which will eventually help them to get a fair idea of the working in these areas.

 According to Ms Neha (Healthcare Administration April Batch): “The visit helped me to strike a balance between my theoretical knowledge & managerial skills”

Industry Visit - Kingdom of Dreams

INLEAD facilitated an Industry Visit to Kingdom Of Dreams, Gurgaon for the Event Management and Public Relations April’13 Batch students to give them  hands on experience as to what goes behind the working of one of the biggest entertainment extravaganza. On behalf of Kingdom of Dreams, a warm welcome was accorded by Ms Akanksha, Sr. Executive - Human Resources.

The students had an exposure of a stunning, electrifying on-stage spectacle. They had an opportunity to procure the knowledge of creativity and cutting edge technology that helps to create such an Entertainment Extravaganza. They were briefed about the sprawling setup at Kingdom of Dreams which included both Nautanki Mahal and Culture Gully.

• According to Richa Sharma: “This is a destination in itself which is capturing the imagination of the world; the Industry Visit really helped us to increase our knowledge“ 
• According to Manila Sharma: “We were overwhelmed with the guidance offered by the staff”

A brief visit to IIFA buzz café, a glamorous themed Bollywood VIP lounge, was also one of the key learning’s for students as it allowed them to have knowledge of extravagant set up for various entertainment events. The students had a chance to learn the art of event conceptualization & execution. It was an activity full of learning and fun, where students got to see one of the greatest infrastructures and event venues of Delhi NCR.

Personality Development Session by Lieut. Rita Gangwani

INLEAD facilitated an Industry Expert Session on Personality Development (The Finishing Touch) for all the programs of April 2013 batch. The workshop was delivered by Lieut. Rita Gangwani- Freelance Personality Development Mentor where she covered various aspects of Body Language and especially emphasized on eye movements, types of smile & gestures during her interaction with the students.

The session began with first impression where Ms Gangwani accentuated on the importance of body language while interacting with the people around us. She elaborated the acronym “PEOPLE” and explained the elements of body language; P: Posture, E: Expression, O: Orientation, P: Proxemics, L: Looks, E: Emotions. With the help of examples, she also elucidated the VAK (visual, auditory & kinesthetic) learning model.

She also discussed about the conscious and unconscious body movements and how one can control them to convey the right message. The discussion regarding 33 types of smile, 11 styles of laughter, various eye movements, sitting postures and hand gestures brought forth new insight in to identifying the personality traits of an individual. Greeting & introduction techniques like proper handshake and maintaining eye contact would definitely prove beneficial for the students and help them build rapport in the corporate environment.

According to Aditi Mohan, Event Management and Public Relations Batch: “The session was very interactive and the facilitator was very enthusiastic”

According to Tanya, International Hotel Management Batch: “The session was loaded with live examples which gave us insight in to body language and has taught us the importance of those personality traits which we used to consider as trivial”

To conclude, the session was very productive and interactive and Lieut. Rita Gangwani specifically highlighted that “You never get a second chance to make a first impression”

Career in Event Management

What's common among Indian Premier League (IPL), football World Cup, Auto Expo and the Filmfare awards. While on the face of it, there's nothing common, still there is something that binds all of them together; something that makes them look majestic and extravagant; and something that's the lifeline of all these events. Yes, it's the professional event managers.

The Rs 3,000-crore event management industry has been witnessing an unprecedented growth over the last couple of years, and is estimated to be growing at a rate of over 35% each year.

Event management means planning, creatively organizing and finally executing an event which could be anything-a product or brand launch, an exhibition, a concert, a show, a conference, a trade fair or even a birthday/wedding party.

Emergence of India as an economic powerhouse and a preferred destination for doing business has resulted in a host of foreign companies starting operations here. This, coupled with the retail and infrastructure revolution along with a rising level of disposable income of the great Indian middle class, has created a burgeoning demand for professional event managers.

Celebrations like birthday parties and weddings, which earlier were simple family affairs, have now turned into glitzy events where people want theme décor, buffet spreads and celebrity appearances. And it’s the event managers that put all of this in place. Moreover, a growing numbers of corporate awards, television and reality shows have translated into an unending demand for these professionals.

While this industry came into the spotlight about a decade ago, it has gained considerable momentum over the last couple of years. Event management encompasses a wide range of profiles that offer thrilling opportunities to those with an eye for detail and a flair for organizing.

Niche Areas of Event Management

An event could be any type of a gathering, ceremony, competition, festival or party. But some of the niche areas of event managements are:  

1. Wedding management

Wedding is no longer a homegrown affair, which is put together and managed by family members. It has become much more than that. Fast pace of life, time crunch, rise in income along with the willingness to spend mega bucks and status symbol—it means demand for skilled professionals who turn wedding into an extravagant, once-in-a-lifetime affair. Grand décor, exotic locations, exquisite functions and creative themes—event managers make any dream come true by turning vision into reality.

  

2. Corporate events

Events have taken over as the preferred means of brand promotional activity. A proliferation of TV channels and newspapers mean that advertisers have now begun to opt for experiential marketing, which means directly connecting with the consumer through an event. This is more likely to get better and quicker results than the traditional form of advertising.

So whether it’s product launches, brand activation or other below-the-line (BTL) activities, event has become marketing manager’s favorite strategy for effective brand communication.

3. Awards/fashion events/reality shows 

Award, fashion shows and, of late, reality TV shows have caught the imagination of the Indians, with everyone right from sponsors to the audience yearning for more of glitz and glamour. With several new fashion weeks and film and TV awards being instituted in the last couple of years, the demand for event managers who can organize them has exponentially increased as well.

4. Sports management

By giving cricket a corporate identity, Indian Premier League (IPL) has added a new dimension to events management in India. Right from start of the gala function to managing every match and then the dazzling ending ceremony, IPL is nothing but a mega event. And this mega event is made possible by dedicated and talented events managers who add zing to every function.

Apart from cricket, sports like F1 racing, lawn tennis and hockey too have attracted corporate sponsorship and in the process have introduced corporate culture in the game. 

Pick your show

An event manager starts working much before the start of an event and his work ends after the lights go off the stage. From coming up with grand ideas and their execution to perfection, an event manager works in co-ordination with his team to produce an extra-ordinary show. Now, depending on one's aptitude and interest, one can choose to work with the following event departments:

A. Business Development or Client Servicing: This department is also known as sales or marketing team and the nature of work in this department involves getting business for the company. So, one has to make pitches to old as well as new clients to get business. This department also has to provide the clients with satisfactory customer service. So, a good business sense and ability to deal with media are essential traits that one would need in order to work in this department.  

B. Planning of event: This department takes over the operations once business development department gets clients. Now, the people working here finalize everything about an event ie from the concept to the format to every minutest details of an event. Event planning team consists of the creative who always keep in mind the interest and needs of the clients. 

C. Creative Team: When a concept and format is decided, the creative team takes over. Also known as art and design team, it works on creation of promotional material, design of set and other visual elements of an event.   

D. Production Team: This is the team that works behind the scene to execute all the plans and details about an event. They are the field guys who ensure that everything is perfectly in place for an event. Members of this team are sharply focused and pay attention to each and every minute details.

E. Avenues outside events management field: Media houses, advertising agencies, fashion industry, tourism and hospitality are some of the sectors where event management professionals are in high demand. 

Medical Tourism - The Next Big Thing in Indian Healthcare Industry

In the past few years, the costs of medical treatment or health care have soared high in industrialized nations and developed countries. And with this rise in health care costs, people from USA, Europe, Canada and Australia are seeking alternatives to reduce their expenses and build financial savings. This has prompted the people of developed countries serve as medical tourists.

Among all the nations where people are going for low cost medical treatments, India has emerged as a significantly favorable destination or a top hot spot. India is, now, one of the leading countries promoting medical tourism. With an increasing number of outside patients flocking to India for low cost medical treatments, India’s medical tourism industry is doing pretty fine.

The focal attraction for the medical tourists is the price factor or medical costs. Medical tourists believe that, in India, the cost of surgery or other treatments is one tenth of what it is in European countries or in developed nations. The concept of medical tourism is new to many people and it is up to them whether or not they will find the desired medical treatment at a minimum cost. Medical technology has improved drastically in Indian hospitals and their standards have increased too, being at par with American and European countries.

Among all the various treatments that are done in India, the commonest are heart surgery, Lasik eye surgery, cosmetic surgery, neurosurgery and dental care. India has some of the best hospitals and treatment centers in the world with the best facilities. Infrastructure, technology advancement, outstanding doctors and medical staffs, world-class hospitals, all these have made India the prime location or the top choice for medical tourists seeking overseas health care.

The highlights of medical tourism in India are as follows:

• India has world-class medical facilities, with excellent staff in all areas of medical care
• Consultation with leading doctors or specialists
• Indian hospitals are equipped with the latest electronic and medical diagnostic equipments
• Low cost medical treatment or health checkups
• Luxurious rooms within affordable ranges
• Accommodation for attendants or accompanying family members are provided
• Ayurveda Therapy and Spa resorts available for relaxing and refreshing
• Exclusive Indian cuisines, Indian movies, Indian music and Indian dance
• Diversified cultural heritage in the different states
• Some top tourist destination spots like Taj Mahal, Red Fort, Qutab Minar etc.
• Holidaying, family reunions, festive occasions and medical checkups–all in one tour to India

Although there are many countries giving world-class medical assistance to the medical tourists who are seeking overseas healthcare or low cost healthcare, India attracts the most. Since it offers a beautiful holiday destination, apart from having a wide variety of low cost medical treatments, good hospitals and medical staffs, it is the foremost choice among people. Medical tourism India or health tourism India is an emerging concept whereby people from all over the world visit India for their medical and relaxation needs

Corporate Expectations by Ms. Swati Sinha

INLEAD conducted an Industry expert session for the newly commenced April 2013 Batch. The workshop was delivered by Ms. Swati Sinha- Manager HR, Cheil India Pvt. Ltd (A Unit Of Samsung India). The topic for the session was Corporate Expectations where she briefed the students on the roles & responsibilities of a corporate and its role in an individual’s growth.

The lecture started with an explanation on Business v/s Corporates. The students were enrooted with main type of businesses in private sector that primarily involves large, medium & small scale companies. During her interaction with the students various departments such as Client Servicing, Business Development, Creative, Support function, Production/Operation, Planning were explained citing various examples from the industry.

In the session Ms. Swati highlighted on the corporate expectations such as mentation, communication skills, business awareness, team work, leadership & followership, learning from chaos etc. Students were also guided on importance of organization in an individual’s growth and why do companies prefer to hire people who have done specialized courses that implicate skill based learning.

The company’s ways of finding the ‘right fit’ was another topic of discussion focusing on behavioral techniques and technical ways. The discussion also involves “How to decide which company is right for you” was another confabulation by the expert taken on with the students.

According to Mr.Neeraj Sharma, April’13 International Hotel Management Batch: “The lecture taught us to think out of the box and have passion for the field we choose”

According to Ms. Aditi Mohan, Event Management & Public Relation Batch: “One should always research in depth about the company before we sit for the interview”

To conclude, the lecture gave a holistic overview of what the industry expects of as potential employers, exemplifying each element.

Research and Markets: Facilities Management Services Market in India 2013

India woke up to facilities management services when companies started outsourcing their non-core activities to different vendors. Non-core services would refer to activities in the likes of cleaning, maintenance, housekeeping, electrical and plumbing and other multifarious issues. Biggies would generally outsource these activities to vendors as an initiative for cost cutting move. Facilitiesmanagement comprises a wide range of services that are common to all organizations.

Presently, facilities management has widened its reach to every infrastructural facility that requires maintenance including shopping malls, airports, hospitals, hotels, metro rail and others. With the passage of time facilities management is expected to experience robust growth riding on the infrastructural developments in the country.

The report begins with a snapshot of macro-economic indicators in India. It proceeds towards giving a brief introduction to the term facilities management and its definition. It also provides with the categorization of the broad types of services in facilitiesmanagement along with a break-up of the same in India.

The introduction section ends with an overview of the diverse applications of facilities management services. This section gets followed with an overview section which throws light on both the global as well as the Indian market for facilities management services.

The following section deals with the major types of contracts that are generally processed in this sector. Brief descriptions of the same help to understand the flowchart of the activities and the contract segmentation throws light on which contracts have more takers and how the sector usually works.

An analysis of the drivers explains the factors for growth of the industry that include boom in real estate, rise in infrastructural development, growth in retail sector, growth of hospitality sector and improving healthcare scenario.

Hospitality is hailed as yet another revenue generating segment for facilities management services as hotels and eateries compartmentalize a significant portion of their costs for their upkeep and maintenance.

The major trends identified in the sector include standardization of procedures, facilities management as a stream of study, mechanization of services, project management and general contracting services continuing to evolve and investments and M&A activity in facilities management sector.

The following section deals with the industry association that defines the sector in India and deliberates on the general overview, membership and benefits of the same.

The competitive landscape section begins with the Porter's Five Forces Analysis, illustrating the competitive rivalry, bargaining power of suppliers and buyers and threat of new entrants and substitutes. The section includes competitive benchmarking of the top players operating in the Indian facilities management services market.

The report also features brief profiles of major domestic and foreign players in the market and a snapshot of their corporation, financial performance along with the key financial ratios, business highlights, their product portfolio and SWOT analysis, thus providing an insight into the existing competitive scenario.

The report concludes with a section on strategic recommendations which comprises an analysis of the growth strategies for the facilities management services market in India.

Below Mentioned are some of the topmost companies in the facility management domain:

Public Companies

·         Jones Lang LaSalle Incorporated

Private Companies

·         A2Z Infraservices Ltd.

·         BVG India Ltd.

·         Compass India Support Services Pvt. Ltd.

·         Dusters Total Solutions Services Pvt. Ltd.

·         George Maintenance Services Pvt. Ltd.

·         Mechbulls Management Services Pvt. Ltd.

·         Property Solutions India Pvt. Ltd.

·         Updater Services Pvt. Ltd.

·         ISS Facility Services India Pvt. Ltd.

·         Knight Frank India Pvt. Ltd.

·         L J Hooker India

·         Tenon Property Services Pvt. Ltd.

For the full report one can refer to the below mentioned link:

http://www.researchandmarkets.com/reports/2510089/facilities_management_services_market_in_india