Expert Lecture on 'Wedding Management' by Mr. Sharad Mathur, Director – EMG Entertainment Pvt. Ltd

INLEAD facilitated an industry expert workshop for students aspiring to become wedding planners in the coming years. Mr.Sharad Mathur, Director EMG Entertainment conducted this workshop. He closely works on corporate events and has recently stepped into the wedding industry.

The agenda of the expert lecture focused largely on Wedding Management which included both domestic weddings and destination weddings.

We all know that ‘weddings’ are the most important event in a lifetime for the bride and bride groom and equally important for the parents.                                        

As a wedding planner himself, Mr.Mathur said, “There are no re-takes; you are as good as your last event/ wedding”.

It was a superb session, everyone was happy, as we all have been associated  closely with a ‘wedding’ at least once till now.

“A wedding is the most valuable, most awaited, most important day of your entire existence” so plan it well says Mr.Sharad Mathur.

But, weddings are just not about the fancy décor, the food, and the clothes!

A lot of hard work is put in the making of this event. For a wedding planner, it’s not glamour but the hard work which is required behind the scenes.
A wedding planner is solely responsible for fulfilling the dreams of the bride, the groom , the family...

Brides, bride grooms and their parents can be very emotional during the wedding planning process and on the wedding day. As their wedding planner, you are often their confidant, psychologist and mediator says Mr.Mathur.

Mr.Mathur discussed the major challenges he faces in this industry. 

Pre-requites for a Wedding Planner:

1.           Know the budget of the wedding, the functions etc. 
2.           Discuss in detail the nature of the wedding 
3.           Know the culture, rituals, and traditions of every community. Be it a Muslim wedding, Hindu wedding, Jain wedding etc.) 
4.           Maintain a good rapport with vendors (food vendors, décor vendors etc.) 
5.           Suggest newer and innovative concepts to your client, do a thorough study on the type of stages, the entrance, the mandap etc. 
6.           It is essential to understand the dream of the family, and as a planner it is your duty to change their dreams into reality. 
7.           Set reasonable timelines for yourself. Don’t over commit to your client. Avoid making false promises. 
8.           Prepare a customized plan for your client, which definitely should be in their favour. 
9.           Help the client with budgeting, the expenditure involved etc. 

It was a very interactive session. The students thoroughly enjoyed. Mr.Mathur also showcased his work by showing glimpses of some videos and photographs.

He concluded the lecture by expressing his appreciation for the tremendous exposure INLEAD extends to its students. He added that, “INLEAD is an excellent platform for each student.”

Team Management – Do’s and Don’ts

A leader is expected to lead the team into success through building an environment that stretches and yet encouraging growth.

In a recent study by TowersWatson, an international HR consulting firm, fewer than 21 percent of employees surveyed described themselves as "highly engaged," down from 31 percent in 2009. 8 percent admitted to being fully disengaged.

When your talented employees are engaged, they are able to perform spectacularly and build and improve your business.

Here we have shortlisted a few do’s and Don’ts that you should keep in mind while handling and managing your team:

Do’s while handling a team

·         Identify Your Goals:
-Set daily or weekly targets your team must meet.
-Use sticky notes, make a checklist and paste them on the pin board next to your work station.
-Review your list frequently; keep revising it from time to time.

·    
 Know Your Team:

-Know the strengths and weaknesses of each team member to balance the productivity of your team.

·    
 Interact with Team Members
-Regular one-on-one meetings are critical and are important aspect in managing your team well.

-Often sit with your team members, in case they are not performing well know what is the disturbing them etc.

·    
 Give feedback on Performance:
- Discuss the previous week’s deliverables; including what went well, what areas require improvement for next time and how that improvement might be obtained.

·    
 Jot Down Minutes of the Meeting:
-Ask your team members to jot down minutes and then circulate the same with everyone in the team
-Very important practice, tells you what is supposed to be done and what is the way forward.

·    
 Ask for ideas:
- Ask your team members to come up with newer and fresher ideas from time to time.
- Rotate a mail amongst the members asking them to provide great innovative ideas and the one giving the best idea can be rewarded in some form.

·    
 Motivate:
-Motivation is the key for continuing results.

-Ask them what motivates enough for doing the job well
-Hold sessions for them, site examples etc.

·    
 Reward Performance:
- Recognition is an effective tool. If you have the authority, give your team mate a half day.
- Incentive is also a good option in providing recognition to the students

Don’ts’s while handling a team:

·         Don't reprimand
-Don’t hurt any team member in front of other members
-Discuss the issue personally

·         Avoid Long Hours at Work
- As managers; you might have certain benefits or incentives which the company provides. Don’t forget that you need to maintain a balance in your personal and professional life.
-Come on time, leave on time

·
      Don’t Get Angry
-People can commit mistakes, they are humans
-Explain the team mates in a sober and polite way

·         Don’t Bully Your Team
-If the work has been assigned to any of your team mate, let them receive the credit for the same.
- Don’t hide too many things from your team mates, involve them let them know the vision of the company where it is heading etc.

Be the LEADER!

Dr.Tushar Pal Choudhary, Zonal Head – MAX Healthcare at INLEAD

Today, 5^th December’13 INLEAD facilitated an industry expert session for the students pursuing Healthcare Administration. The speaker of today’s session was Dr.Tushar Pal Choudhary, Zonal Head – MAX Healthcare. The agenda of the session was “Medical Quality”.

Dr.Choudhary prior to MAX Healthcare was associated with Apollo Gleneagles Hospitals, Kolkata. Today, he shared his experience with young aspiring professionals.

 “The degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.”

The lecture focused on highlighting the difference between service quality and medical quality.

He emphasized on the role of quality infrastructure, quality human resources (clinical & non-clinical) and certifying bodies like NABH and ISO. 

Dr.Choudhary laid emphasis on a few topics mentioned below:

      1)      Hospital Building Specifications

      2)      Hospital Equipment 

      3)      Hospital Manpower

      4)      How to maintain medical quality in clinical service

      5)      Role of clinician to maintain medical quality

      6 )     Role of nursing staff, support service staff to maintain medical quality

He elaborated on topics like maintaining medical quality in clinical services. The various clinical indicators of quality. He also discussed the various departments like emergency and imaging services and the service quality parameters of the concerned department.

“It was a good session, we were told about the differences in medical and clinical audit, which was an eye opener for many” says Priyanka Kaparwan, a student pursuing Healthcare Administration from INLEAD. 

100% PLACEMENTS? INLEAD Guarantees it!

When you take admission in a good college, 100% guaranteed placements are just an added advantage for the students.

We at INLEAD are overwhelmed to announce that CRISIL, A GLOBAL ANALYTICAL COMPANY PROVIDING RATINGS, RESEARCH, AND RISK AND POLICY ADVISORY SERVICES has rated INLEAD with providing 100% placements to all the students.

CRISIL has verified the placement data for the undergraduate students presented by INLEAD. 

Talking about placements, for each course that is offered to students at INLEAD we provide an extremely strong recruiting mechanism.

Each student has a placement tutor, who personally provides the students with undivided attention throughout the course of study.

Coming to employers, some of the top firms recruiting students from INLEAD are as follows:

Top Employers	Course
Prada	International Business Management
Wills Fargo	International Business Management
JP Morgan Chase & Co	International Business Management
Walmart	International Business Management
Standard Chartered Bank	International Business Management
Marks & Spencer	International Business Management
Medanta Medicity	Healthcare Administration
Fortis	Healthcare Administration
Artemis	Healthcare Administration
Rockland Hospitals	Healthcare Administration
Sir Ganga Ram Hospital	Healthcare Administration
Apollo Hospitals	Healthcare Administration
Wizcraft	Event Management & Public Relations
Network 18	Event Management & Public Relations
Oxfam	Event Management & Public Relations
Candid	Event Management & Public Relations
Jagran Solutions	Event Management & Public Relations
Event Bizz	Event Management & Public Relations
Times of India	Infrastructure Management
Genpact	Infrastructure Management
Aircel	Infrastructure Management
Vatika	Infrastructure Management
Aditya Birla Group	Infrastructure Management
Nestle	Infrastructure Management
ABN-AMRO	Infrastructure Management
Jindals	Infrastructure Management

With many employers increasingly looking for experience as well as academic achievement in candidates for their positions, work placements have an increasing importance in gaining a good job.

Our past placements records have been fantastic. The highest package going as high as Rs.19.2 lac.

To view the past placement records click on the link - http://www.inlead.in/placement.php

Join INLEAD for guaranteed placements!

10 Tips & Tricks to Manage Your TIME

Managing time means managing yourself to begin with…

WIKI defines time management as, “An act or process of planning and exercising conscious control over the amount of time spent on specific activities, especially to increase effectiveness, efficiency or productivity.”

Here, we have summed up a list of 10 tips that you should follow to manage your time...

10 Tips and Tricks to Manage Your Time

1)       Create a to-do list:

a) Make a list of things you need to complete during the day
b) Assign tasks if required

2)       Set realistic goals & follow your plan

    a) Focus on the goals you have set for yourself
    b) Prioritize your tasks
    c) Set long and short term goals both at the same time

3)       Create a planner (daily/ weekly / monthly)

a) Take a calendar, pin it up on your study table and mark your important dates (submission dates/ due date etc.)
b) At the end of the day tick of the tasks that you were required to do as per your plan
 

4)       Be focused / Have a vision

a) Have a positive attitude towards life and work
b) Have a clarity on what is important to you
c) Know where you are heading in life/ career

5)       Limit your distractions:

a) Switch off your phone or put it on silent mode. Even a 5 minute phone call conversation by a friend can be very distraction for someone who is working with great concentration.

6)       Take small breaks:

a) Take short term breaks for tea/ coffee etc. Even in those short breaks that you take, avoid talking on the phone.
b) Take a walk in the lawn outside your house and enjoy Mother Nature.

b) Avoid watching T.V, video games in that break, if the need be take a power nap and refresh yourself

7)       Get 6-8 hours of sleep:

a)  A good sleep is a sign of a healthy lifestyle. A healthy lifestyle can improve your focus and concentration. Hence increases efficiency.
b)  Avoid late nights, go to bed on time.

8)       Schedule time for yourself:

a) Take out time for exercise, relaxation, and Socializing.
b) Plan a list of activities, that you would love to do in your free time

9)       Maintain Work-Life Balance:

a) Know where to draw a line (extreme of anything is unhealthy)
b) spend time with family/ friends

10)   A-B-C Analysis

a) Follow this theory
b) Mark your to-do list in the, b and c format. “a” being the highest

Time management is becoming increasingly important, yet it seems to be extremely difficult to manage it. Time management is essential in every field of life. A very single moment which passed once will never come back; make the most of that particular time. Time management helps you do your task in time and utilize your time more productively. It helps you to identify the useless activities which can be avoided and time can be saved. It helps you give proper time to a task and perform the task more efficiently.

Manage your time, don’t let it manage you!!!

Mr. Abhishek Pasricha, General Manager, Optus Sarovar Premier, Gurgaon at INLEAD

INLEAD facilitated an Industry Expert Session for the students pursuing International Hotel Management at INLEAD. The session was conducted by Mr. Abhishek, General Manager, Optus Sarovar Premier, Gurgaon.

Mr. Pasricha began the session with a brief introduction about himself and Sarovar Group mentioning. “The Sarovar group began its operations in India in the year 1996 under the guidance of Mr. Ajay Bakya and Mr. Anil Madhok”. 

Mr. Abhishek Pasricha expressed his views on different segments in the hotel industry. His main focus was on Mid Segment Hotels. Emphasizing the reasons behind mid-segment hotels are the new concept is because the Return on Cost/Investment is lesser, and Returns are faster.

He gave a broad insight and presented facts of the Hotel Industry in general. One of the important facts which he stated was that the Mid Segment Hotels hold about 68% of average occupancy across India.

He talked about a few challenges, which the Hotel Industry in India today faces. One of them was liquor license which is a major concern. 

Talking about Revenue Management, Mr Abhishek, stated that, “Revenue is the blood and parcel of the Hotel Industry”.

The revenue a hotel is generating depends on three broad parameters:
1)    Availability of rooms
2)    Competition in the market
3)     Services provided

As a General Manager of Optus Sarovar Premiere, Gurgaon, he  told the students to sustain in this industry you need to handle your revenues really well.

Mr. Pasricha also discussed about Contract Pricing, BAR, and Dynamic pricing under revenue management.

The students thoroughly enjoyed the session and one of our students, Faraz Khan exclaimed that, “The session was very interesting as we were told about the mid segment hotels and also an insight in Revenue Management.  A very interactive and a great learning experience”.

Introduction to Clinical Services by Dr.Shweta, All India Institute of Medical Sciences, New Delhi

An industry expert session was conducted on 28^th November by Dr.Shweta, a Senior Resident Administrator at Department of Hospital Administration, All India Institute of Medical Sciences, Delhi.

This expert lecture was held for the students who are pursuing MBA in Healthcare Administration and have joined the current October’13 Batch at INLEAD.

The session began with asking the students how they would define ‘hospital’ in the best possible way. Post which she gave her definition of a ‘Hospital’ which was, “An integral part of a social and medical organization the function of which is to provide for the population complete healthcare, both curative and preventive & who’s outpatient services reaches out to the family in its home environment”.

Dr.Shweta talked about the various clinical services in a hospital. She discussed in detail about the different types of clinical services like OPD, IPD and ICU.

Detailed description about the structure, process and outcome parameters of OPD Services was discussed in the session. The Functioning of OPD and the types of OPD were also discussed. 

The other topics that were elaborated upon were:

1.  Work flow of OPD

2.   Indoor area of OPD

3.  Planning of premises out-patient department, in-patient department, Operation Theater and Intensive Care Unit.

  

            4.   Ancillary facilities.

“The session was interactive. We gained a lot of knowledge regarding clinical services in particular”, says Jipin, a student at INLEAD.

Not just Roads, Railways, Power and Electricity…’INFRASTRUCTURE’ is beyond this!

“The physical components of interrelated systems providing commodities and services essential to enable, sustain, or enhance societal living conditions” as defined on Wikipedia.

If earning big is on your mind, go for Infrastructure Management, as it is the next BIG thing in India. When you think about infrastructure per se you just don’t think about the construction of roads, railways, power supply and electricity.  You think about water supply, telecommunication, electrical grids, and waste disposal and so on…

The Planning Commission of India, Govt. of India has stressed on the need and requirement of infrastructural development in India through a number of policies and initiatives for a growing economy of India. The initial projections for infrastructure in the 12th Five Year Plan (FY13-17) is at US $ 1 trillion. This indicates that there is huge investment potential in infrastructure and this certainly translates into a huge scope for careers and employment in this sector.

In the coming years, the demand for infrastructure professionals is going to increase like you just read. This industry is going to experience a booming high, so the placements are not a cause of worry.

We all want India to become the next bog Superpower in the World. For India to become that one of the prime focuses at present especially should be and is on the ‘infrastructure’.

Job Prospects:

The Real Estate and Infrastructure industry offers jobs for positions such as Chief Site Engineer, Building Maintenance Manager, Property Managers, Real Estate Managers, IT Manager to name a few.

If this career fascinates you, you can pursue a course in ‘INFRASTRUCTUREMANAGEMENT’ from Indian Institute of Learning and Advanced Development (INLEAD).

The INLEAD Infrastructure Management Program develops in the partaking students, competence in Infrastructure maintenance services for commercial or institutional buildings such as Office Complexes, Shopping Malls, Hospitals, and Hotels etc. The program facilitates an accelerated growth of young professionals into managerial positions administrating the Electrical, Mechanical, Civil, Electronic and IT Infrastructure. The program not only provides an immediate thrust to the successful candidate in the ever expanding Infrastructure Management arena but also ensure realization of their long term career aspiration in a high growth industry.

To enroll fill up the application form today…Your Bright Future Awaits YOU!

MBA in Healthcare Administration Students of INLEAD Visit Max Super Specialty Hospital, Shalimar Bagh

INLEAD facilitated an industry visit to Max Super specialty Hospital, Shalimar Bagh. This visit was for the MBA in MBA in Healthcare Administration students of INLEAD for them to get a broad understanding about the functioning of a hospital and the services it provides to the patients. This visit was held for the fresh batch which began in Oct 2013 (MBA 1^st year & MBA Lateral). The students were accompanied by Ms. Ginny Kaushal, Faculty Healthcare Administration at INLEAD.

The visit began with a warm welcome by the HR representative. The HR representative assisted the students for a facility tour. The various areas covered during the facility tour were as follows:
“It was an informative visit which gave us a detailed understanding of the hospital as a system” as told to us by Neeti a student of INLEAD.

Max Super specialty Hospital, Shalimar Bagh is a leading multi-super specialty Hospital providing the highest level of professional expertise and world-class care across all specialties. Max Healthcare Consolidated its position in Delhi & NCR through the launch of its 300 bedded Facility in Shalimar Bagh in November 2011.

1.  Front Office & Reception

·         Reception

·         Lobby

2.  Dialysis unit

3.  Accident & Emergency Department

·         Resuscitation Area

·         Waiting Area

·         Triage

·         Nursing Station

4.  Out Patient Department

·         Registration

·         Preventive Health package

·         Consultation Room

5.  Blood Bank

6.  Overview of Intensive Care Unit

The visit to the renowned super specialty hospital gave students a deep insight about the different services a hospital caters to.

“It was an informative visit which gave us a detailed understanding of the hospital as a system” as told to us by Neeti a student of INLEAD.

Role of Marketing & Branding in Event Management Seminar by Mr.Deepak Madan

This morning, we had Mr.Deepak Madan expressing his views on the marketing and branding of an event management company. Currrently, he is the Founder - Director of his own company called "The Human Entertainment Network (THEN). Prior to this he was associated with the biggie in the event industry ‘Showbiz’.

Post his introduction, he expressed his appreciation for this great initiative by INLEAD for offering a course which is so sector specific that is ‘Event Management & Public Relations’. He added that there are very few institutes in our country which offer this course and today to get a skilled manpower is the biggest challenge one faces in this industry.

Students of Event Management & Public Relations attended this expert lecture to get a fair understanding of the same.

He compared an ‘event’ to a ‘movie’ to begin with. He made this comparison, to make the students understand that there are no re-takes in an event. It is a LIVE medium. One wrong move and the entire rapport with the brand are gone haywire. Everything might be ready and last minute the artist might call to cancel his appearance OR the mike might fail OR the generator konks off...

Mr.Deepak Madan also supported this by making a statement that the event Industry is a ‘thankless job’. Even if you have years of association with a big brand and wrong move on the day of the next event your entire relationship of those past years goes for a toss.

You might have a number of contacts, most of the people might also be your friends but when it comes to work, remember students No ONE is your friend, and they all then become professionals.

It was an interactive session, wherein students asked a couple of questions which were addressed to Mr.Madan. A few of them were:

Q1) what is the scope of the Event Industry?
He answered by saying that, “The Event Industry is growing, there is an increase in the BTL activities”. Further adding, “We are at the tip of the iceberg; we still haven’t got deep into this industry”.

Q2) How does marketing & branding help in the event industry?
“Digital & Social Media are the big two mediums”, says Mr.Deepak Madan.
Secondly, an association with an intellectual company does definitely help…

Q3) How should you market your product/ company etc.?
Mr.Deepak Madan answers this question, by saying that, “There are a few smart tools, with which you can market”. Some of which are:

      1)      Create a Facebook page

      2)      Create a  LinkedIn profile

      3)      Post videos on YouTube

      4)      Post pictures on Flickr

Students were curious to know the challenges Mr.Madan has faced in the 22 years of his career.
He replied, “In a nutshell, the first challenge what I personally face is lack of skilled manpower, followed by lack of awareness and yes last but not the least, the perception among individuals”.

The workshop had students having done their internship at Wizcraft, Mileage Events, Vibgyor and the likes. Students shared their experiences and the challenges they faced while they were interning…

Mr.Deepak maintained that this industry is not at all glamorous; it requires a lot of hard work. He advised students not to run after money, but what they should worry right now is about gaining enough knowledge. Money follows; money is not a challenge in the Event Industry he further adds.

Mr.Madan asked the students that, “while in an organization, get an understanding of how you are adding value in their system”. "Become an asset for the company" he added and concluded the seminar.