Event Management: Industry Expert Session (Mr. Ajay Sharma - VP, Momentum - MacCan World Group)

INLEAD conducted an Industry Expert Session for its April and October 2012 Event Management batches on 14^th December 2012. The session was conducted by Mr. Ajay Sharma, Vice President - Momentum - MacCan World Group. Mr. Sharma has over a decade of experience in the Communications Industry. He has successfully conceptualized various brand communication campaigns and has handled activation and event strategies for variety of clients across Industry. The topic of the session was Brand & Advertising and helped students to identify with the lifestyle of a communication professional and the qualities/skill set required for a successful career in this strong and competitive Communication Industry.

Mr. Sharma during his presentation touched upon the concept of brand equity and explained its importance for a brand owner. He discussed about various ways of measuring brand equity and is available in both qualitative and quantitative formats. He also described the strategic communication strategy that can only be built upon if a communication professional understand the nuances of the brand and the industry for which he is pitching for. In his presentation Mr. Sharma shared his 10 principles on brand communication strategy which he developed during his 15 years long career and are considered to be very effective from the consumer’s perspective. The session was pretty interactive and helped students to gain valuable insights about this exciting world of branding and advertisement. 

International Hotel Management: Industry Expert Session (Mr. Ajay Dhar)

INLEAD conducted an Industry Expert Session for July and October 2012 IHM batches on 4^th December 2012. The session was conducted by Mr. Ajay Dhar, Executive Housekeeper at Optus Sarovar Premier. Mr. Dhar has over a half a decade of experience in the Hotel Industry and has done his specialization in the housekeeping division. He has worked with some of the reputed organizations like Radisson Blu, Hayatt Regency, The Bristol and Bestech Hospitalities. He has successfully finished his Hotel Management from National Council of Hotel Management, IHM Jaipur. Mr. Dhar has an eye for detail and has received several accolades for his successfully setting up of housekeeping operations of various newly built properties.

The topic of the session was Scope of Housekeeping in Hospitality Industry and it helped students from both the batches in understanding the impact which the housekeeping department plays in any Hotel. Mr. Dhar briefly explained the departmental setup and the hierarchy that a housekeeping professional goes under. Mr. Dhar made the session pretty interactive which helped students to clear various myths regarding this department and also shared diverse growth opportunities which are present for the young professionals. He also explained Key Responsibility Area’s of a housekeeping professional and shared several interview preparation tips with the students.

Mr. Dhar’s presentation threw light on various processes that a housekeepingprofessional follows and how he needs to have multi tasking skills in order to triumph in this division. He explained the students on how to prepare forecasts and budgets for a business and gave a brief description of the expense control mechanism as well. He explained on how to propose methods to reduce costs and enhance value within a business. Overall Mr. Dhar’s session helped students to gain some valuable insights about the housekeeping department that plays a much greater significance in the Hotel Industry and will likely to have a profound effect on its success and well being.

Hospital Managment: Industry Expert Session (Mr. Mehernosh B.Dittia)

INLEAD conducted an Industry Expert Session for April and October 2012 HCA batch students on 27th November 2012. The session was conducted by Mr. Mehernosh B.Dittia, V P - Talent Development, Max Healthcare. The topic of the session was Quality Professionals in Healthcare Industry and helped students to understand how customers today are more aware of eminent services and are ready to pay a price for it to make sure they get an environment at par with an upscale hotel property. Mr. Dittia is a senior professional with over 22 years of working experience in Sales, Customer Care, Service Excellence and Quality, SOPs, HR & Training with organizations of high repute. Mr. Dittia completed his management education from Xavier Institute of Management and Institute of Marketing & Management. He has worked extensively in Healthcare Industry and brings with him, invaluable corporate insights from the Healthcare industry.

Mr. Dittia’s presented a number of healthcare industry stats that helped students to get aware of the immense potential that this industry has for the upcoming healthcare professionals. Throughout the session Mr. Dittia emphasized on the fact that attitude and communication are two very important qualities required in an administrator’s job profile. According to him quality service is all about increasing the quality of interaction that a patient has with a healthcare provider during his stay in the hospital. The session helped students to understand that from an administrator’s perspective it is his/her duty to take care of the patients Psychological and Emotional state apart from the physical well being. He feels that Patient Relations is an important part in an administrator job profile, as in the end they are the ambassadors of your healthcare organization. By and large the entire session was reasonably interactive and Mr. Dittia shared some valuable inputs about the quality professionals with the students from both the batches.

Healthcare Administration: Industry Expert Session (Mr. Vikram Anand)

INLEAD conducted an Industry Expert Session for April and October 2012 HCA batch students on 23^rd November 2012. The session was conducted by Mr. Vikram Anand, Principal & Head – Operations, IMS Consulting.  Mr. Vikram has over 15 years of experience in healthcare, starting out as administrator where he led efforts to build teams and capacity for a 300 bed charitable hospital in Mumbai. Prior to IMS he has held leadership roles with large organizations, including Deloitte Consulting and Aga Khan Health Services. He has been involved with the entire healthcare delivery life-cycle, from inception to operations, in several premier institutions across India and the MEA region.

The topic of the session was Industry Orientation and Expectation and it helped students from both the batches in understanding the current industry trends and the significant role which is being played by both public and private sector in giving a thrust to this Healthcare Sector and transform it into a rewarding field. Mr. Vikram’s presentation was coupled with some vital healthcare industry facts and as well as the opportunities and the challenges that lies ahead in the future for the Healthcare Professionals. According to him, being in the service Industry the focus of an organization should always be providing the quality services to the end user. His session also helped students to be aware of the scarcity of skilled manpower that has generated in the Healthcare Sector and is need to be taken care of. On the whole the session was interactive and helped students to gain some insights about this ever-growing industry.   

Management Student: Lead Activity - Cinerama (For October 2012 Batch)

INLEAD conducted a LEAD Activity – Cinerama for October 2012 batch on 7^th November 2012 as a part of a Orientation Week. Five teams were carved out from the batch, with each team working independently to conceptualize, develop, script, organize and enact a 20 minute skit. Students had to keep all the elements of entertainment like humor, emotions, tragedy, drama, music, songs, dance sequences etc. to give the necessary flavor required for a masala film. By using their creative wits, teams had came up with some unique movie names like Vanishing Daughters, Chicken Dhokla, Lo Kar Lo Baat, Sohni Mahiwal and FIR.  All these acts were evolved on various parameters like team coordination, storyline, creativity, time management, audience entertainment, dialogue delivery and expressions. The skits were very well performed; however the one that contained all the elements and came across shining in terms of parameters that were being used was F.I.R.

Congratulations to the Members of the Winning FIR Team:

• Shweta
• Vaibhav Yadav
• Vishal
• Seeza
• Priyanka Gopal
• Rashmi Ranjan
• Tapas
• Subhendhu Gosh
• MoniKa
• Navleen
• Ashwini
• Harsh Kumar

 Individual’s Best Performance Award goes to the following:

• Seeza Manocha
• Raghav Garg
• Narendra Peswani
• Lavika  Sharma
• Vaibhav Yadav

International Hotel Management: Industry Expert Session (Mr. Sanjay Pandita)

INLEAD conducted an Industry Expert Session for July and October 2012 IHM batches on 6^th November 2012. The session was conducted by Mr. Sanjay Pandita, Banquet Manager at Crowne Plaza. Mr. Pandita has over a decade of experience in hospitality industry and has an in depth knowledge of managing Front Office and F&B departments in a Hotel. He has completed his graduation from Srinivas College of Hotel management. He started his career with The Oberoi’s and then moved on to work in some of the renowned organizations like The Westin, Leela Kempinski and Al Murooj Rotana Hotel and Suites in Dubai.

 The topic of the session was Industry Orientation and Corporate Expectation and it helped students from both the batches in understanding the current industry trends and the different employability options that are being available in the relatively lucrative Hotel Industry. Mr. Pandita made it a very interactive session by including various activities in between the session that helped students to get to know some of the interesting facts about the hotel Industry.

Throughout the session Mr. Sanjay Pandita shared his key learning’s and as well as his life experiences with the students. His interaction with the students regarding international exposure, lifestyle and work environment helped in spreading the knowledge which in turn enabled them to get an insight about the International Hotel Industry. Mr. Pandita also touched upon different career prospects that are available both for the fresher’s and the professionals having some work experience. He also shared various interview preparation tips that will ultimately help the students who are currently undergoing various interview rounds with some International Organizations. On the whole the entire session was interactive and informative and helped students to understand the functioning of hotel industry from region to region all around the world. 

Event Management: Industry Expert Session (Ms. Pooja Pathak)

INLEAD conducted an Industry Expert Session for April and October 2012 EMPR batches on the topic PR for young Entrepreneurs on 23^rd October 2012. The session was conducted by Ms. Pooja Pathak, Director and Content Head – Media Mantra. Ms. Pooja Pathak has over half a decade of experience in PR industry. She has completed her Masters in community development from Australia and has worked as a PR consultant with various PR firms in Australia. Before going on the entrepreneurial route by opening Media Mantra (PR agency), she was a Sr. Account Manager with Value 360 Communications and was handling various clients in education, lifestyle and HR sectors.

 Ms. Pathak’s presentation inculcated one of the important fact that PR has establish itself as an important marketing tool both for the budding entrepreneurs and the big organizations. According to her an essential skill set required for a successful PR Professional is the story telling ability. He/she should be able to give a story angle to any information for making it newsworthy for all the mediums.

Ms. Pathak make the session pretty interactive by using lot of case studies and as well as describing the various sections that appears in the financials and the daily mainlines. According to her to have a successful career in the PRindustry it is essential to have good media relations and a thorough understanding of various publications. Ms. Pathak ended her session by explaining various PR tools and how an efficient PR strategy can save a lot of money for the clients because of the awareness that it generates and which in turns effectively helps in sales generation.  

Event Management: Lead Activity - Storyboard Competition

INLEAD conducted a LEAD activity “Storyboard Competition“ for EMPR October 2012 batch students on 12^th October. The purpose of the activity was to help them understand the key concepts of LEAD module through an interesting Story telling Competition. Students were given a handful of resources for the activity like set of charts, old magazines & Newspapers, color pens, scissors etc and they had to depict a story related to a particular theme.  The themes that were chosen for the competition were Bollywood, Fashion, Lifestyle and Women Empowerment.  Students were given a time frame of 1 hour where they have to ideate, conceptualize and express the story-line on the charts. The key learning’s from this activity were Resource Management, Team Coordination and using their creative skills at its best.

Congratulations to the following winners:-

·         Farhat Jameel

·         Jonathan Donoghue

·         Harpreet Kaur

·         Rishikesh Kumar Nandan

·         Ritika Verma

Mr. K. Parijaat, Managing Director - INLEAD, cited by Hindustan Times as one of the 10 most successful & innovative New Age Entrepreneurs’ in the country.

Hospital Management: Industry Expert Session (Dr. Angel)

INLEAD conducted an Industry Expert Session on 26^th September 2012 for its HCA students of July’12 batch. The session was conducted by Dr. Angel Rajan Singh who is a Senior Resident Administrator at AIIMS and was here to present the Indian Perspective on Hospital Management Information System (HMIS) which is a prerequisite in order to start the digitization of information in the Hospitals all across PAN India. Dr. Angel has completed his MBBS from the Govt. Medical College, Patiala and has done his Masters in Hospital Administration from AIIMS, New Delhi.

Dr. Angel’s presentation presented an overview of the healthcare industry, where we stand in the current scenario and what are the Emerging Trends in this industry as medical tourism and pharmaceutical industry played a major role in its exorbitant growth rate. The session helped students to understand the necessity of Hospital Information Systems because of the increase in the information load and as per the Consumer Protection Act it is mandatory for the Hospitals to store patient records for at least 10 years. Dr. Angel’s presentation gave a detailed analysis on the technical part of HMIS explaining the terms like PACS, DICOM and HL7 thoroughly to the students. He also discussed on the six major steps that are required to deploy HMIS in any organization and the standards required for the same. Overall it was a very informative session and helped students to understand the technical aspects of Healthcare Administration.

Management Student: INLEAD's GOT TALENT 2012

INLEAD's GOT TALENT show was organized by INLEADers of Jan and July 2012 batches. The show portrays a huge amount of talent ranging from fashion, dance, music, comedy and theatre. It was a unique experience in itself to see INLEADers showcasing their talents on the IGT platform with confidence and style. On the whole it was a celebration of diverse talent that INLEADers has to offer to the audiences and the alumni. The show was anchored by Mr. Varrun Tyagi and Ms. Charu Jishnu and was executed to perfection with their witty one liner and humorous acts in between the show. IGT began with the traditional Kathak Thumri performance by Ms. Rashika Yadav. The show included clips from behind the stage (done by Akshay Bhatia and Mahrook Salman) depicting the entire journey of preparation of IGT’12. The show continued with Fashion Show showcasing the Desi Tadka style & Panache, Dance Numbers which are gracefully performed on different themes, standup comedy by Vibhor Bhardwaj and a surprise comic act by Tushar Saini and Nipun Gupta that has left everyone rolling on the floor with laughter. It ended with the awards ceremony as Dr. Sangeeta Parijaat, President INLEAD and Mr. RC Gupta, Executive Director at INLEAD acknowledges the winners of INLEAD’s GOT TALENT and participants as well.

The list of winners in each category are as under:

• Mr. INLEAD: Amit Papreja
• Ms. INLEAD: Tania Gupta
• Mr. Popular: Shoaib Parvez
• Ms. Popular: Rashika Yadav
• Mr. Personality: Ashish Dhankar
• Ms. Personality: Aakriti Todi
• Mr. Confident: Himanshu
• Ms.Beautiful Smile: Naikesh
• Best Performance: Comic Act by Tushar Saini & Nipun Gupta
• Best Performer: Tushar Saini
• Dance Performance (Solo)- Anjali Nagpal
• Dance Performance (Group)- Bhangra Group- Jatinder Singh and Karan Kohli

Management Student: Kaleidoscope: Art Showcase (INLEAD's GOT TALENT)

First Day of  INLEAD’s GOT TALENT 2012 ended with Kaleidoscope (Art Showcase). The Art showcasing consist of Sketching, Painting and Best out Of Waste. The challenge was to create something spectacular with limited resources and in a short span of time. Sketching and Painting had individual participants while Best out of waste have 3 teams of two members each. The participants were being tested on their creative skills, uniqueness in their art, time management and the Overall theme. Judges for the following event were Mr. Rahul Dhingra, Mr. Deepak Sharma, Ms. Khushboo Singh, Ms. Bindu Menon and Mr. Navdeep Dalia.

Result for the event was declared on 24th September at the INLEAD’s GOT TALENT awards ceremony.

• B.Paprao (For Sketching) - Winner
• Samridhi Sundarani (For Painting) – Winner
• Amit Papreja and Monika Bhardwaj (Best Out Of Waste) - Winner

Certificate of Appreciation was awarded to the rest of the participants:

Participants in Sketching:

• Rajiv Debnath
• Mohit Manhas

Participants in Painting:

• Manmeet Grover

Participants in Best Out Of Waste:

• Devika & Charu
• Prerna & Pratibha

Management Student: Master Chef INLEAD 2012 (INLEAD's GOT TALENT)

The day of festivities had begun with Master Chef INLEAD Cookery Competition. Six Teams (2 member each) had participated in the competition and each has to prepare 3 dishes (A Snack, A Mocktail & A desert). The contestants were judged on various parameters like Taste, Presentation Skills, Time Management, Quantity (Potion Served) and overall Hygiene on their counter. All of the dishes looked tempting and were creating their magic by making everyone palates salivating for more than usual. The connoisseurs were Ms. Khushboo Singh, Mr. Deepak Sharma, Mr. Rahul Dhingra, Ms. Bindu Menon and Ms. Priya Mehta.

Result of the competition was declared on 21^st September at INLEAD’s GOT TALENT awards ceremony:

      Aakriti Todi and Tanvi Gupta (Food Mongers) – Winner 

  Amit Papreja and Rahul Kumar (Foody Italiano) - 1st Runner Up

Certificate of Appreciation was awarded to the rest of the participants:

Zaykebaaz - Farhad and Ankita

 Chefsters – Rajiv and Mohit

  Yummy Fooders – Manmeet and Vishal

  Edesia – Devika and Tushar  

Also we would like to give a special shout out to Pratibha Varshney and Ripul Bansal who were in the organizing committee and had played a major role in the success of Master Chef 2012.

Management Student: INLYMPICS 2012 - A Day Packed Full Of Fun And Excitement

Lead Activity - INLYMPICS 2012

INLEAD’s Students Affairs Team had planned INLYMPICS 2012 for INLEADers of Jan and July 2012 Batches on 7^th September 2012. The event was a great success and was well received, as students expressed their enthusiasm and participated in huge numbers. The event was yet another opportunity for the students of different batches to mingle with each other and enjoy a day packed full of fun. The day culminated with students participating in games like Chess Championship, Carrom Championship, Play Station 2 and Dart Championship. The event ended with Prize Distribution Ceremony as Mr. R.C. Gupta, Executive Director at INLEAD distributed the prizes and certificates to the winners of different games.

Chess Championship Winners:

Ashish Dhankar – Winner (HCA July 2012 Batch)

Manjul Thakur – 1^st Runner up (IHM July 2012 Batch)

Carrom Championship Winners:

Chandragupt Pratap Singh and Mohsin Khan – Winner (EMPR and IHM July 2012 Batch)

Premshankar and B. Paparao – 1^st runner Up (IHM July 2012 Batch)

Play station 2 Winners:

Rajeev Debnath – Winner (CAFM July 2012 Batch)

Vibhor Bhardwaj – 1st Runner Up (IHM July 2012 Batch)

Shishir Tiwari - 2nd Runner Up (IHM July 2012 Batch)

Dart Board Championship Winners:

Abhishek Biswas – Winner (IHM July 2012 Batch)

Vishal Tomar – 1st Runner Up (IHM July 2012 Batch)

Jatinder Singh – 2nd Runner up (HCA July 2012 Batch)

Hospital managemnet: Industry Visit - Max Super-Specialty Hospital, Saket

INLEAD conducted an Industry Visit to Max Super-Specialty Hospital in Saket on 3rd September 2012 for its Healthcare Administration students of July’12 batch. The visit started with a warm welcome by the HR representative followed by a facility tour of the East- Wing of the Hospital. The areas that were covered during the facility tour were Blood Bank, In Patient Department, O.T. Complex, Progressive Care and Out Patient Department. Students were briefed about the sub-components of the respective areas by the area in-charge and explained the process flow of the department. 

The students were taken to the various areas, briefed about the sub-components of the respective areas by the area in-charge and explained the process flow of the department. After the round Mr Mehernosh Dittia, VP Talent Development interacted with the students and elaborated the peculiarities of the healthcare consumers and the competencies one need to develop as a healthcare administrator. The session ended with an exquisite lunch arranged by the organization. The visit helped the students to get acquainted with a leading corporate healthcare facility and the functioning and interdependence of the various clinical services.

The later part of the day was utilized as fruitfully as the former by visiting the premier medical Institute of the country. The students were invited as observers for a Healthcare IT meeting in Jai Prakash Narayan Apex Trauma Centre (JPNATC), All India Institute of Medical Sciences, New Delhi by Dr. S B Gogia, Consultant Plastic Surgeon, Chairperson Scientific Committee 8th NCMI. The agenda of the meeting was discussing the pros and cons of the VISTA application in use there. 

The first presentation was by Dr.Hardeep Singh, Chief Health policy and Quality Program, Houston VA Health Services Research and Development Center of Excellence. The Topic of presentation was Complex Intersection of EHR & Patient Safety. He highlighted the IT errors, the errors of abnormal test results and concerns of patient safety. The second presentation was given by Dr.Deepak Agrawal, Head IT and Associate Prof, Neurosurgery. The topic of the presentation was Electronic Hospital Reporting (EHR). The emphasis was on the use of VISTA in the JPN Apex Trauma Centre, the issues and challenges faced at the user end. The session concluded with a lavish High tea for the participants arranged by the organizers.

Management Student: Lead Activity - Quiz Wiz Winners

All the aspiring professionals were waiting for 31^st August 2012, as the day was decided to give the title of the Ultimate Wizard to 1 team among 8 that had participated in the “Quiz Wiz” Contest organized by the INLEAD’s Student Affairs Team. The atmosphere of the room was full of anticipation as the excitement level grew with the level of questions getting tougher and tougher with each round. All the eight teams tackled the hard-hitting questions well which were being thrown to them by Ms. Khushboo Singh. It should be added that the audience also played a major contributing factor in making the entire activity a huge success as the questions that were not being answered were turned to them and the answers were flowing from across all the corners. The event came to a successful end as students received their prizes and certificates from Mr. RC Gupta, Executive Director at INLEAD

Bravo to all the Winners:

• Nipun Gupta and Abhishek Biswas – Winners
• Mohd. Sarfaraz and Ritesh Chowdhury - 1st Runner Up
• Kamlesh Sethi and Princy Pahuja – 2^nd Runner up

Token of Appreciation for the rest of the Participants:

Amit Papreja and Gursimran Chawla; Prerna Chowdhaury and Monika Bhardwaj; Mohit Manahas and Ankit Verma; Manmeet Grover and Sushil Pandit; Tania and Dipanshu. 

The event could not have been successful without the tireless efforts of the organizing committee; all have been awarded the Leadership excellence Certificate.

• Host of the Event – Aakriti Todi and N.Sivaraman Nagaraju
• Backstage Coordination – Tanvi Gupta, Charchit Juneja, Varun Tyagi and Ajay Singh
• Technical’s and Scoreboard Handling – Akshay Bhatia and Saveen Kumar

Management Student: GET Ready for Quiz Wiz INLEADers

The campus is buzzing with excitement - the encyclopedias are drawn, the newspapers lay crumbled after multiple readings and trivia and riddles have replaced jokes in the Inbox. INLEAD Quiz Wiz is here and has created an atmosphere of anticipation. With the Screening and preliminary rounds already done with – it’s time for the GRAND FINALE – scheduled this Friday (31^st August, 2012).

The first round witnessed an enthusiastic participation of over 70 aspiring wizards and now it’s down to the final 16. Divided into 8 teams, the finals will witness them trying to outsmart each other and be the official Wizard of INLEAD.

How will it unfold??

The action starts at 12:00 Noon in Corvus and R&R room. The teams shall endure 5 rounds of Questions, with categories being: General Knowledge, Current Affairs, Sports, Entertainment and English Proficiency. The top 2 teams will move onto the final round that will test them on industry knowledge and will decide the Winner.

Best Wishes to the participating teams.

MAY THE SMARTEST WIN!!

Facility Management: An Overview to Facilities Management (Mr. Aneesh Kadyan)

INLEAD conducted an Industry Expert Session on 29th August 2012 for its CAFM and HOM students of Jan and July 2012 batches. The session was conducted by Mr. Aneesh Kadyan, Director Operations – CBRE. He has over half a decade of experience in Facilities Industry and has over a decade of experience in the submarine arm of Indian Navy. Mr. Kadyan began the session by sharing the growth story of India’s Facility Industry as the Infrastructure sector is booming with modernization of offices happening across PAN India. The session helped students to know more facts about the industry and the huge amounts of investments that are coming in the next five years as it will be a contributing growth factor for the industry and the individuals as well.

Mr. Kadyan presentation effectively explained the FM services that the professionals have to manage, sectors that are using these services and career opportunities available for young professionals. In a nutshell Mr. Kadyan explained the entire lifecycle of a FM professional and if one is passionate about their work then infinite growth opportunities are available. The session ended with a round of question and Answers as fresher’s are excited to know more about the industry and the experienced professionals were brushing up their skill set as they shall be going for the interviews in the next one and a half month.

Hospital Management: Industry Expert Session (Dr. Gaurav Aggarwal)

INLEAD conducted an Industry Expert Session on 17^th August 2012 for its Healthcare Administration students of July’12 batch. Topic of the session was “Distinctionbetween a Hospital and an Industrial Organization”. The session was conducted by Dr. Gaurav Aggarwal, Director – Pushpanjali Crosslay Hospitals. Dr. Aggarwal has completed his MBBS from JSS Medical College, Mysore and has finished his MD in Internal Medicine from Sri Ramchandra Medical College, Chennai. Dr. Aggarwal is at present the director of Pushpanjali Crosslay Hospital and prior to that he had worked with Clinical Diagnostic Centre and Pushpanjali Medical Centre (Heart and Trauma Hospital) as Medical Director.

Dr. Aggarwal explained the entire journey from “Admission to Discharge” in a current hospital setting in a very comprehensive manner. He touched upon all the major areas of a hospital like Clinical Services, Administration, Maintenance & Engineering, Dietary and Biomedical Waste Management. He elaborated on the interdependence of each department and the multiple line of authority in a healthcare organization. He specified that the majority of the work is of an emergency and non deferrable nature and the volume of work is variable and diverse. Dr Aggarwal’s presentation was coupled with day to day practical examples which helped students understand the issues and challenges faced by a hospital administrator. 

Hospital management program: Industry Orientation and Corporate Expectation – Mr. Gaurav Khurana

INLEAD conducted an Industry Expert Session for its HCA students of July’12 batch on 1^st August 2012. The session was conducted by Mr. Gaurav Khurana, Regional Head – Operations, Fortis Hospital. Mr. Khurana has over a decade of experience in Hospital and Healthcare Administration. He has started his career as a marketing executive and later on built his career in the administration department by working in some of the renowned hospitals across Pan India. He has worked with organizations like Rajiv Gandhi memorial Hospital, Apollo Hospitals, Max Healthcare, Care Hospitals and Aditya Birla Memorial Hospital.    

The session was extremely useful for the students of July’12 batch as it was their first ever interaction with an industry expert. The session helped students to understand more about the Healthcare Industry and the expectations that the corporate has from these budding Healthcare professionals. Mr. Gaurav shared facts and figures with the students about the Industrial growth and its future prospects as well. He also talked on Medical Tourism as it has been a major factor for the growth of this Industry. According to Mr. Khurana the biggest driver for growth in healthcare tourism is the differentiation in medical expenses, when compared to the western countries.

In terms of corporate expectations, Mr. Khurana briefly explained the students that what a recruiter looks into an individual. According to him professionals should focus on the grooming standards (apart from the knowledge) that an industry follows as it plays an important factor. Also one should have clarity in their thought process about their Strong Points, because a recruiter looks into an individual’s uniqueness while determining the finest candidate among the thousands that may have come up for the interviews. The session was quite interactive as it helped students to understand the insights of the healthcare industry and the various job profiles that they can look up to in their career phase as a Healthcare Administrator.  

Management Student: Lead Activity - Meet the Culture

INLEAD conducted a LEAD Activity – “Meet the Culture” on July 27^th 2012 for the students of June and July 2012 batches. India has a rich cultural heritage and it’s very unique and versatile. The diversity in the cultural heritage can be seen throughout the country. Each and every state has different customs, traditions, beliefs and style of ceremonies as well. As INLEAD also has presence of students from different parts of the country so keeping this in mind the student affairs committee had thoroughly planned this activity for them. 

Students of both the batches have put in their best efforts to exhibit various cultures through skits and dance performances. All the acts were detail oriented, be it the costumes involved, lightning effects, and most importantly showcasing the cuisines of different cultures. The cuisines were tried by the judges and it left their palates salivating for more. All in all it was an afternoon which was full of fun & excitement and students of different programs were able to get to know more of each other.

All the acts were well performed and it did put all the judges in the spot of bother as they were not able to decide the winners because of the extraordinary performances by the students. But in the end there had to be one winner selected among the best performances and it was the Punjabi Team because of the vibrancy in the costumes, F&B Presentation and the exceptional role plays of all the characters. While the team performances received a thundering applause, special mentions were made for two individuals Mr. Tushar Saini depicting the character of Beeji (Punjabi team) and Nipun Gupta portraying as the Asur (Bengali Team). Both of them received the Individuals best performance award. 

Management Student: Industry Expert Session - Industry Orientation and Corporate Expectation (Mr. Vaibhav Gaur)

INLEAD conducted an Industry Expert Session for its International Hotel Management and Corporate Administration & FacilityManagement students of Jan and July 2012 batches. Topic Of the session was Industry Orientation and Corporate Expectations. The session was conducted by Mr. Vaibhav Gaur, Sales Director – Radisson Suites. Mr. Gaur has done his graduation in Hotel Management from Welcomegroup Graduate School of Hotel Administration, Manipal. He has started his career as Front Office Executive at Taj Hotels Resorts and Palaces. Eventually he shifted from the Front Office Department to the Sales Department of the Hotel and has worked in renowned organizations like Radisson MBD Hotel, Crown Plaza, Galaxy Hotels and Spa. Presently he is the youngest person to reach at Director Sale’s level.

Mr. Gaur has over half a decade of experience in this industry and shared his real time experiences with the students. He started the session with describing different departments of a hotel and how all of them are interdependent on each other in order to provide a hassle free service to the Guest. Mr. Gaur also talked on the grooming standards which are an important aspect to work in the industry and also the right kind of attitude required in the organization, which will eventually help them to grow in this lucrative sector.

The session was quite interactive as students being new to the field were very curious to know more about the industry, what would be the growth path and the corporate expectations as well. The Q&A session helped students to understand the hierarchy that is followed in the Hotels, to have a positive frame of mind while working and most importantly improving your skill set at regular intervals to have an effective growth. On being asked that how various hotel chains are surviving in such a competitive market, to which he said that “Service is the Key”. One has to focus on the high quality service being provided to the customer and because that will in the end help you to uphold the guest for a longer period of time. All in all the session was quite well-informed and it helped the students to understand the insights of the hotel industry and overall what are expectations of the corporate from the budding hoteliers.